Page cannot be displayed - Tech Support Forums

Yellat · May 27th, 2004, 04:12 PM

Can someone please tell me WHAT HAPPENED.When I connect to the internet all I can get is "Page cannot be displayed" regardless what I try to load. This all happened a couple days ago after I downloaded a file and got the" Trojan horse Downloader. Istbar.3.BE" virus, I ran AVG Anti-Virus and found 2 files contaminated and Isolated them. but still no internet.

Appreciate any HELP...
Thanks

S.D.Willie · May 27th, 2004, 04:21 PM

what kind of ip address do you have? go to the run box, type "cmd" and in the dos prompt type "ipconfig /all "and post what you have for your ip address.

Yellat · May 27th, 2004, 04:40 PM

Windows IP Configuration

Host Name...........:
Primaary Dns Suffix..........:
Mode tyoe........................:Hybrid
IP Routing Enabled...........:NO
Wins Proxy Enabled..........:No

Ethernet adapter Local area Connections:

Media State....................:Media disconnected
Descrription....................:NVIDA nForce MCO Networking Controller
Physical Address.............: 00-0E-A6-43-DF-EA

This is all that is shows

S.D.Willie · May 27th, 2004, 06:52 PM

it says "media disconnected"
check the network cable because its not finding a link. also check if you have lights on the back of the network card when you plug the cable in. it could be that the card got hosed. also, try resetting your modem. i assume you have cable or dsl right?

ps. also a little background on your system would help like what you use for internet connection, what o/s, yadda yadda

Yellat · May 27th, 2004, 07:13 PM

Thanks for the reply, Computer was disconnected when I made the ipconfig/all check, I was on another computer. For what ever reason when I went back on line with that computer, it went to work, after 2 days of giving me "Page cannot be displayed", it now works.

You can sure tell I am a truck driver and not a computer whiz.

Thanks for the help

S.D.Willie · May 27th, 2004, 07:30 PM

anytime my friend. welcome to the forums here.

renarchy · June 3rd, 2004, 12:16 AM

hey

i have the same virus, i used avg to get rid of it once, then it came back, and i had 2 viruses, so i ran avg again and got rid of them, then i got it once more! y is it doing this? also, whenever my computer goes into hibernation mode and i turn it back on, ie comes up w/ a million pop up windows that weren't there b4, does any1 know why this happens? its really wierd b/c my default browser if firefox, could this be a mozilla afiliated problem? thanks for any help

S.D.Willie · June 3rd, 2004, 12:33 AM

doubt it. i would run the spyware apps like adaware, spybot, and spy sweeper to name a few if you are sure you have gotten rid of the virus. never tried firefox so i cant help you but ive had no problems using mozilla at all. is using norton an option for A/V btw? its pretty decent but thats all id suggest from norton.

Weeble · June 3rd, 2004, 01:30 AM

The popups have nothing to do with FireFox. It's all Microsoft, they're just spamming you to make you use their browser again

renarchy · June 3rd, 2004, 01:08 PM

how do I get rid of the popups?