October 1st, 2004, 02:21 AM #1
Adelphia hosing me?????????????????
Man....I'll try to make this short.....(likely not).........
Adelphia service signed on earlier this year.......3000kbps/256kbps
For 6 months I pretty regularly got 2200-2600 d/l speeds. (Great, no prob...I'm happy).
Then................I started noticing things slow here & there. Tests were coming down into the teens (1700-1900 d/l). Started using ZoneAlarm & got down near 1000 speeds & got reeeeal unhappy. Went from ZA 5.0 back to 4.5 & probs cleared up, per the instructions from the Adelphia guy. (No, I don't use ZA anymore)
Now it's almost been a year. I've since added wireless router (DI-524) and run about 3 pc's including 1 laptop on wireless G network. All's good for many weeks. Now, I've noticed speeds near 1000 again & can't figure out what's up.
Ask Adelphia & get remarks like......
Well, sir anything over 1,500 d/l is good. (OK, they caught me on a good nite when I tested at 1,700)
Next night I tell them I'm only getting 1,100 d/l & they suggest anything over 1,000 is good. I refer to the previous night's online transcripts to which they call me a liar so I prove them WRONG by linking the transcript I saved......Muuuuhahahahaha!!
They tell me they don't troubleshoot routers so bypass my router & test some more. I do that & still don't get over 1,500 d/l speeds.
So the real question..............Can you arm me with lingo/jargain, etc. that I need to combat these folks at Adelphia & explain to them that 1,500 d/l is not normal & how I might go about figuring out what's wrong at the street-level, side of my house or ??? as to why things have gone from the 2000's to the teens???
TIA (P.S. Here's a link to bbreports.com's averages for my area. As you can see most folks get what I used to get so I know mid 2000's are the norm. And, I have no problem w/ 2000 even, but under 2000 kinda' makes me feel ripped off!!!)
http://www.broadbandreports.com/arch....net?zip=91761 (Mine's the 1366/2xx showing from 10/1/2004)
October 1st, 2004, 03:13 AM #2
man, I know exactly what you feel like, I'm going through the same ordeal right now. Their diagnosis: "My NIC" WEll, I've changed NICs, I've changed PC's and still get 1300kbps lower than I got for the last half a year. Ant it's not getting any better
October 1st, 2004, 11:48 AM #3
I have adelphia as my host as well but I get consistent 2500-3000 speeds with my two computers running. Im in 91024YAH! I knew you'd be jealous
October 1st, 2004, 12:11 PM #4
- Join Date
- Apr 2003
If you guys are ever unhappy with your speeds, just think of me on dial up (5 Kbps on a GREAT day)
October 1st, 2004, 12:15 PM #5
I'll never go back! and you can't make me!!!YAH! I knew you'd be jealous
October 1st, 2004, 01:45 PM #6
Actually.........(and I didn't mean for this to happen)......I've gotten myself sort-of cross-posted.
If you check in this thread over here........
You'll see where I've posted a couple of screenshots where my speeds skyrocketed. And actually testing this morning, I broke thru 3000kbps a couple times on the cnet test.........(though I consider cnet's test to be least accurate).
bbreports.com uses speakeasy which is what Adelphia always wants me to use & I'm fine with that. I showed me at 2,700d/l this morning which is great imo! I'm definitely happy again.
What I'd reeeeally like to know is what made it happen??? I assume unplugging the modem was probably it, and I am making a H-U-G-E assumption here, in thinking that there is something "cached" in the modem that I purged when leaving it unplugged for more than 5 minutes. 'Cuz my speed was right back where it was the first day I signed on when I had no router, no firewall, no nothin'!
October 1st, 2004, 06:24 PM #7
well...time to re-format. After switching NICs to no avail, I booted to linux, and guess what, teh speed in linux is perfect, I'm back to downloading at 388 KB/s. Now, in windows, it's the same sluggish 150 KB/s. What is causing it? I really don't wanna reformat because I've got too much stuff there, but if I must, I must.
October 1st, 2004, 06:33 PM #8
October 1st, 2004, 06:41 PM #9
Doooin It are there more people in your neighborhood that have Cable? I dont know how much it can affect you now but if lots of people have cable on your block/node then you'll notice a slowdown during peak hours. Try your tests again tonight around 5pm-7pm and see what happens. Try different test tools to because using DSLReports tools I've noticed quite a difference between testing servers. Depending upon their load at the moment they may give me a crappy numberYAH! I knew you'd be jealous
October 1st, 2004, 06:46 PM #10
paul, I've run the tests from dslreports and they say everything is tweaked properly. I've ran Windows in safe mode with network support to see whether it was some proggie bogging it down, but the speeds aren't better in safe mode either.
Only works right in linux :\
October 1st, 2004, 07:36 PM #11
Yes, I'm sure plenty have it & probably adding more every now & then since we only got cable this year, but I could tell very quickly when things changed. They didn't change slightly or slowly, they changed dramatically..........(from near 1000kbps down to over 3000kbps)..........so something was going on with the modem. I still have to work on the laptop since the speeds on the laptop (connected on wireless G card) but they're between 1,600-1,900 which is an improvement, but makes me wonder if it ain't something in Windows that's keeping the laptop from matching the desktop speeds.
Also, yes, I use all 3 of the tests at bb.com and cnet's bandwidth meter to test so I have a good spread of tests to judge from. (c;
October 2nd, 2004, 02:22 AM #12
some nasty app sucking your bandwidth dry??
October 2nd, 2004, 02:38 AM #13
Well, not unless the app's running on all my PC's. Here's the latest scenario....
Computers listed by #............
#1.) Dell 4600c (connects to LAN wire) connection = 1300kbps
#2.) E-cube/homemade (same LAN wire) connection = 2500kbps
#3.) Thinkpad connected with either G card or same LAN wire = 1300kbps
#4.) Dell 5100 connected with either G or LAN = 1300kbps
#5.) Old 800 Duron homemade with Netgear 'B' jumpdrive thingy = 1300kbps
I'd say the #2 was fibbin' except when I d/l a large file of the internet, it literally downloads that much faster. WTH is going on here??? I'm about ready to lose my marbles!!
October 2nd, 2004, 02:48 AM #14
how many of these pcs are switched on and connected to the network when you run a test? i'm just wondering if there is a lan contention issue at play, here.
October 2nd, 2004, 03:33 AM #15
Usually 1 and occasionally 2.
The thinkpad gets used lately more than the rest, but I just put an All In Wonder card in the ecube so havin' TV there is kinda' cool, but it's still gettin' used less than the thinkpad. Only problem is, now, I can't remember if I'd ever done a speedtest on the thinkpad or not to know if it was capable of 2500kbps speeds via the wireless connection..........(thought I certainly can't imagine why not).
I even noticed the e-cube is starting to fluctuate again too. Sometimes down in the 1500's, then back up to 2500's. It's gotta be from the modem out to the street.
(Wish I could have them take that 1" diameter street cable up to my modem)
October 2nd, 2004, 03:08 PM #16
Kinda' bumpin' here.
Lookin' for any idea why I can get better speeds on one system & not the rest. None of the rest seem to be able to come within 1,000kbps of my main. First thinking it was wireless, but now tried 'em all plugged into rj45 & no difference.
Confused! <shrug> TIA
October 2nd, 2004, 10:09 PM #17
wow...I just found the culprit of my connection problems. Zona Alarm. I isntalled a clean install of Win XP, and as soon as I instlaled ZA my speeds drpopped back down to the crap speeds. I searched on google and found a thread on dslreports.com stating that is a known problem with ZA 5.x :\ Dammit, how am I supposed to control outgoing connections as nicely as with ZA, without ZA?
October 3rd, 2004, 09:45 AM #18
za just updated, maybe that will help.
October 3rd, 2004, 11:02 AM #19
If the update still doesn't work you could search & search & search to see if someone's possibly still hosting 4.5 or I believe that the newest 5.1.033 has been fixed based on the reviews I've read recently, but the only real way to find out is to try it. Then if it doesn't work, go back to searching & searching for 4.5.................
October 3rd, 2004, 03:46 PM #20
I tried it, and yeah, it's still total crap. edit: I actually managed to go back to 4.5. It's available on the ZA web site...look in their forums.
Last edited by lost-and-found; October 3rd, 2004 at 03:55 PM.
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