phone lines dead during rain, DSL works though

[fast68]

ok been havng this problem off and on where when its raining out the phone lines are dead, but DSL is working, but sometimes get disconnected, i checked the phone box outside and opened it up and its dry inside of it, so i dont know what the deal is, anyone got any ideas ? i have heard the problem from others around here locally

what could the problem be ?

thanks for anything

[Chuckiechan]

Next time it happens check the leads with a voltmeter. I'll bet you are shorting out somewhere, but the DSL is running on another pair of wires within the bundle...

[lone1dog]

Have you called the Phone Company?

[fast68]

how many volts ? i am residential and only have one green and one red wire and thats it, no other wires, we dont use blue or black or yellow or anything else here, and also only two wires run from box to telephone pole

which is hot and which is neutral, or are both hot ?

at what times and how many volts ?

how do phone lines work ?


why would dsl work and not phones ? they are silent no static or anything, just totally dead

thanks

[fast68]

Quote:

Originally Posted by lone1dog

Have you called the Phone Company?

i cant, dont have a phone, ill have to find one somewhere somehow,

i doubt they will do any good, or evne anytime soon either,

i dunno,,,,,


this has been an off and on problem, and not just here, other ppl locally have been having this problem i know, seems like only ever since verizon took over


thanks

[fast68]

verizon says they are gonna charge 69 bucks to come check it out

thats bullcrap

who/where/how do i turn in complaint to about this ?

thanks

[imparanoid]

i had a similar pob i have dial up and wene it rains for like a week fter the phones ar staticy but after hurrican ivan they had to re wire our street and change our boxes and it dont happen anymore oh and the internet gets slow and crap.............lol

[fast68]

Quote:

Originally Posted by imparanoid

i had a similar pob i have dial up and wene it rains for like a week fter the phones ar staticy but after hurrican ivan they had to re wire our street and change our boxes and it dont happen anymore oh and the internet gets slow and crap.............lol

humm well thats no good either,

dang

i have my dad and a brother and some friends down there, orlando lakeland areas, i possibly might be going down there too, finally get out of this craphole of a state up here, finally......... in a couple months or so hopefully


thanks

[clearbluereason]

Tell verizon that your problem does not exist inside of your house but outside, where the line connects to the box, those visits have to be free. My friend had a problem with rain at the old apt he lived at, but never complained. My phones used to get a terrible amount of static and eventually my DSL and phone went out and they had to come and fix the outside for free. Complain about static and that it isn't just going out and make sure to mention that you haven't added a new phone or anything lately. They are responsible for maintaining their hardware.

[no1_vern]

clearbluereason said it first. Its free if its outside your home.

Make sure they understand that it only happens during the rain.