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Old July 9th, 2005, 01:08 PM   Digg it!   #1 (permalink)
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Router Problems

Hi,

I've just got my hands on a generic router, and I've used the software to do a quick setup to my ISP (which is AOL (UK)...don't hate me for it ), and the connection works, for the majority of websites!

I have 2 problems, one is that I can't get access to the router setting, as the user/password info in the manual doesn't appear to work! But that can wait till another day.

My primary problem is that I cannot connect to some websites (aol.co.uk, and ebay.co.uk to mention 2), there is just no data transfer from the router, but if I open the AOL software, I can connect to the same sites from with in the AOL front end.

Any thoughts on why the difference, and any possible solutions?

Thanks

Andrew

Edit: Okay, apparently only certain parts of the sites work, even in AOL, ebay won't allow me to login.

Last edited by erethryn : July 9th, 2005 at 01:11 PM.
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Old July 9th, 2005, 01:10 PM     #2 (permalink)
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what is the model of the router? (company and #)

what web browser are you using?

can you ping those two sites you cant reach?

Checked for spyware?

Do you have the latest firmware for the router?
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Old July 9th, 2005, 01:14 PM     #3 (permalink)
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Unfortunately, it'a generic/unbranded model, all I know is that the USB network adapter that's built into it is based on a Conexant chipset...not much to go on

I can't ping the sites either, and according to Microsoft AntiSpyware, I'm clean.

Last edited by erethryn : July 9th, 2005 at 01:21 PM.
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Old July 9th, 2005, 01:26 PM     #4 (permalink)
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can't help with the router but ms antispyware is unclean.......IMO
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Old July 9th, 2005, 01:27 PM     #5 (permalink)
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There should be some model # on the router that maybe you can google.


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Old July 9th, 2005, 01:34 PM     #6 (permalink)
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it should tell ya in the manuel as well.

I am thinking it is a "epic router" by safecom as they are the most common generic ones for us UK people.

Try ya user name and password as:

User: Admin
Password: epicrouter

Also some of the websites might not be avalibel due to the firewall setting on the router (if it has one).

Let us know how ya get on mate.
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Old July 10th, 2005, 01:40 AM     #7 (permalink)
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Well, it turns out it was based around the safecom model, and not being able to log into the settings would appear to be a common problem, I had to do this with a few different firmwares until I found one it liked...

So I can now I can access the settings, but still no ebay to be seen!

Thanks for your help so far, but if anyone can figure out why I still can't get certain sites, it would be much appreciated.

Thanks again.

Andrew
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Old July 10th, 2005, 02:30 AM     #8 (permalink)
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Got it!

Apparently I had to decrease my MTU setting...changed it from the default 1492 to 1430, and everything works great

Gotta love forums
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Old July 12th, 2005, 08:12 AM     #9 (permalink)
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good to hear it mate

Now it's spend spend spend on ebay.....
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