Downstream/Upstream connection question

Edeus · December 24th, 2006, 11:07 AM

I have recently installed a new router (Netgear Rangemax ADSL Modem Wireless Router model DG834PN) and am still having trouble with my internet for gaming as I did with my old router.
I have also recently moved to a new home so I am not sure if the problem is because of high retention rates but my internet is sooo inconsistent I'm not satisfied in believing this.
Every once in a while my internet runs as smooth as could be asked and justifies why I pay for 2mb broadband (8mb not available here yet). However, it then go's through long patches of being terrible!

My pings fluctuate from 19-240!!!! and then decides to stick at 180+ for days on end.
I have been looking through the manual and have been on the phone to those useless people in India who have no idea what I'm talking about, many times. Is there an obvious answer to this problem?

The only thing I have found which may be of use is to say...
DownStream Connection Speed 2272 kbps
UpStream Connection Speed 288 kbps
VPI 0
VCI 38
Is this of any relevence or do I need to show something else for some help.

Please help me

Many thanks

outlaw2001it · December 24th, 2006, 11:28 AM

Hello,
Wow I thought I was the Only one having problems, and I live in Greece. It could be that your ISP isn't up to Standards. Sending 2MB of Data across Copper Wiring is not a good as Fiber Optics. Depending on weather...etc, can put increase noise on the lines, or drop the connection completely. You also have to consider the hops it takes for the connection to reach its destination. I hope that this helped. Take Care...Happy Holidays!!!

Edeus · December 24th, 2006, 12:52 PM

Thanks for your reply...

Yes I thought that may play a part although could this be the only things having an adverse affect?

It can be the worst storm outside sometimes and there is no problem with the internet and then like today when everything is fine the internet is the worst I have seen it. Ping constantly over 200!

Please help me

EXreaction · December 24th, 2006, 01:05 PM

Ping has absolutely nothing to do with your speed.

You can have a 500 Baud modem and have a ping of 0.

Ping is how long it takes to travel the distance from where you are to where you are connecting to. Just try to find more local servers, and servers that have more upload bandwidth(because it will take longer for you if they can not upload the data as fast as it comes in).

Edeus · December 24th, 2006, 07:33 PM

So does that mean that at the moment retention is affecting my net. As mentioned, sometimes my internet runs like a dream.
Literally it can be running at 13ping, then 40secs later 200ping then 13ping again 20secs later :-/

Should I just call my provider to be moved to a closer server?
And does that mean that atm I can't change a setting to help with this problem?
And does that upload/download figures look normal? - I really don't know what they are meant to read. Edeus = nub

thanks again for your help.

**RicheemxX** · December 24th, 2006, 07:56 PM

there's always a few things you can try but as Ex has stated ping times are related to the servers you are gaming on not just your connection. And that has nothing to do with your ISP

http://www.dslreports.com/tools

what games are you running? did you open the ports on your router/firewall? also are you experiencing any other internet related slow downs or just bad ping times?

fpantovich · December 24th, 2006, 08:04 PM

also, you have to remember that sometimes your internet will not be the 2MBps that you're paying for. That's the max that they allow you and they try to keep it at that. At times, your ISP's network could be getting bogged down or even your neighbors could be bogging down the lines around you making your internet a little slower. As Ex said, the ping or latency is how well your connection is to the remote computer. If the remote system is in Europe and you're in the states, then a 180 latency is pretty good. If the computer is in the same state/city, then it SHOULD be under 100 under good conditions...A question I have for you is have you setup port forwarding on your router for the game you are playing? This could also be contributing to your erratic latency. Good luck.

Edeus · December 25th, 2006, 12:43 PM

Hi,

The game I play is Counterstrike although all internet based games and general internet speed are affected by these erratic ping fluctuations.

I opened the ports on my Firewall a long time ago and when I lived elsewhere (few months back) it all ran hunkydory which leads me to believe it must be the internet I use now (rather than a computer problem).

I'm aware that the net will not always run at 2mbps and that is fine as I have previously run this game on a far lesser internet connection speed!

"A question I have for you is have you setup port forwarding on your router for the game you are playing? This could also be contributing to your erratic latency." - hmm... not sure what this is so I guess I haven't done this.

First step I guess is to call my provider and see how far my connection has to travel and if I can get it any closer...

Thanks for all your replies. You've been a great help so far. Any more suggestions please tell me. Ty

EXreaction · December 25th, 2006, 12:59 PM

Quote:

Originally Posted by Edeus

First step I guess is to call my provider and see how far my connection has to travel and if I can get it any closer...

Don't do that. They will probably think your nuts.

The distance I am talking about is the distance from you to the server you are playing, your host has absolutely nothing to do with it.

Edeus · December 25th, 2006, 03:45 PM

Ow.

Well every server suffers from the same ping problems. Even those based in the same town!