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Windows Server 2003 - Outlook 2003 Inbox conflict

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Old September 21st, 2008, 06:22 PM   Digg it!   #1 (permalink)
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Windows Server 2003 - Outlook 2003 Inbox conflict

Hello to everyone here. I hope that i can tap into your expertise and some one can help me solve this one. This is what's happening:



User on PC1 is accessing her emails using Microsoft Exchange Server. I set up this user on PC2. PC2 is downloading all messages from the server onto PC 2 ONLY. No messages are being sent to PC1. What do i need to do to enable the server to send messages to both PCs. I know i've changed / ticked something during the set up process of PC2.


I have been advised already to check the box that says "leave a copy of messages on server", but i can only find this option if Outlook as been set up for POP3 accounts.


Just to confirm the company is running Windows Server 2003 Enterprise edition and the PC's are using Outlook 2003, XP.
Thanks and your urgent assistance would be appreciated as i need to get the user up and running as soon as possible


Pashers
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Old September 21st, 2008, 08:33 PM     #2 (permalink)
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Are you the admin for this server? I would have thought this would be something that most any exchange admin would figure out. As I have never personally played with exchange im not sure its at the server level per say.

Try Cached Exchange Mode maybe? I dont remember exactly what it did persay.
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Old September 23rd, 2008, 04:38 AM     #3 (permalink)
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Hey,

"POP3 sucks mail off the mail server and stores it locally: the mail server is simply a way-station on the way to the user's hard disk. IMAP keeps mail on the mail server. Just like a file server provides centralized file storage, an IMAP server provides centralized mail storage."
One of the significant benefits of IMAP is the ability to download the headers only, thus saving valuable time and bandwidth on emails you don't want to read for whatever reason

Check how you have configured the server settings
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Old October 20th, 2008, 11:08 PM     #4 (permalink)
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change delivery location

It sounds like you simply need to change the delivery location in Outlook back to the mail server - it is probably set to the 'personal folder' on PC2. (compare the mail settings in Outlook between the two if you are still having trouble)
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Old November 6th, 2008, 04:25 PM     #5 (permalink)
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As the previous poster alluded to, with Exchange server you are not downloading any mail, Outlook merely acts as an IMAP client that allows you to view the mailbox stored on the Exchange server. Therefore you simply configure each Outlook client in the same way to access the relevant mailbox on the Exchange server. As messages are not downloaded, the mailbox & messages will be viewable by both computers. If they are logging on as the same network user, configure Outlook in exactly the same way on each PC. If you are wanting another user to have access to the original users mailbox you have to:

1. From the first users PC while logged on as the first user, right-click the mailbox folder/s you want the second user to have access to, select properties > permissions and add the second user and assign the relevant permissions (reviewer, author, editor, etc).

2. From the second users PC while logged on as the second user, open Outlook and go to Tools > Services > Exchange Server > Properties > Advanced and add the first users mailbox. This is how it’s done in Outlook 2000, it has changed slightly in Outlook 2003 but if you poke around you will find the Exchange server Advanced tab and be able to ad the first user’s mailbox.

Last edited by ITELICA : November 6th, 2008 at 04:33 PM.
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