June 28th, 2011, 02:57 PM #1
- Join Date
- Oct 2004
Network renaming files VERY slow..
Our server runs Windows 2003 SBS. We login through that, use it for storage, our Symantec Corporate as well as accounting software reside on there.
We've got 8 machines in the office, all are Windows XP Pro with a single core processor and 1GB memory, except for 2 newer ones running Windows 7. None of us are administrators of our machines.
One user on XP Pro is having an issue that when he goes to the network drive and tries to rename a file the computer will freeze for 2 - 4 minutes. He will rename one file, it will show on the screen as renamed, then he will go to rename another file and the computer will pause from 2 - 4 minutes time. An hour glass pops up during that 2 - 4 minutes.
I looked into the task manager and the CPU usage during that pause went as high as 90%.
I also looked in System Properties to determine if our full 1GB of ram is shown, it is. I know in the past I myself have had a stick of memory die on me and that caused my computer to become very slow.
I also had the user verify renaming files on the local drive (C works fine.. it is. I watched it work instantly, so it seems like a problem between him and our network.
Nobody else is having this problem. I just tried renaming some files on the network from my computer and had no problems at all.
From what I saw browsing files on the network drive was speedy from what I saw on his computer. This user tells me the accounting software starts slow, but when I was there it was fine. The only problem I experienced so far was the renaming.
The network server has 434GB capacity and we're using about 35GB, so there's plenty free.
We have a network consultant, but I'm gathering as much data as I can before we contact him, since he's the only one who has access to check or fix things.
Is there anything you can think of that I might be able to look into or tell him?
June 28th, 2011, 03:10 PM #2
- Join Date
- Oct 2004
It doesn't appear to have anything to do with specific files.. he copied the files he was trying to rename to the C: drive, and they're renaming fine.
But, another problem I just was made aware of. Graphical glitches. At times parts of the screen (from what I've seen menus on Windows Explorer) become garbled.
I mentioned that I've had that in the past and for me it was a video card dying or the computer overheating. For my resolutions one time I needed a new video card another time I needed a new fan on the CPU.
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