September 6th, 2002, 06:49 AM #1
Toshiba Laptop Modem and Win XP Pro
Hey, everyone, good to be back, albeit registered as a newbie.
I'm having a problem with my Toshiba Satellite Pro 4600's internal modem. When it had win 98, the modem worked perfectly, but since I put Win XP Pro on the machine, the modem doesn't pick up the dial tone.
I'm really not used to dialup connections, but I hear a distinct void or crackling sound when the computer attempts to dial.
Because it's a UK laptop, it uses a standard phone-modem cable, connecting the middle two pins of the four modem-side wires, not using any others. Am I missing anything? Win XP doesn't think it has a problem with the modem, and queries it correctly, but still no dialup.
And I know the post is pathetic, but it's been a while!
September 6th, 2002, 07:14 AM #2
- Join Date
- Oct 2001
Are you behind a direct line? Corporate phone networks don't give out dialtone, and you need to bypass the (err.. switch, whatever it is in english...) with leading zero (0,<phone number>) or whatever.
And, you need to setup the modem so that it doesn't wait for dialtone.
//edit: You could also try updating the drivers.
www.toshiba-tro.de will do fine.
September 6th, 2002, 08:16 AM #3
I have a Toshiba 4600 too. I run it with W2k and the modem works fine. I dual booted with XP for a while but then removed it.
I don't remember trying the modem with XP but I did make a mistake of plugging the phone line onto the RJ45 port a couple times. I was used to using the wireless for LAN access and wasn't used to using the RJ45.
Probably not your problem, but I thought I'd share that just in case.
September 6th, 2002, 08:29 AM #4
Thx for the replies. I'm not behind a corporate line, and I'm pretty sure that the modem cable is going into the modem itself... (although I may have a look at that)
It just seems weird. How does WinXP address IRQ's and Com Ports anyway?
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