Really weird problem!

Donster · February 7th, 2003, 10:25 PM

Help! I'm having this weird situation while browsing online. If I go the a certain web page, always the same one, I loose my internet connection. I am using a Linksys Etherfast Cable modem, which I purchased just a few weeks ago. The only way to get my connection back is to shut down my PC, unplug the power cable to the modem and router, wait 30 seconds, plug in the modems power only, wait till the cable light stays on solid, then reconnect
the power cable to the router, then reboot.

My op system is Windows XP Home edition. Any advice would be appreciated! Thanks!

Donster

Amd AthlonXP 2100
MSI KT3 Ultra2 Mobo
512 MB PC2700 DDR Ram
40 GB Seagate Barracuda HD
GeForce 4 Ti 4200 128MB
Santa Cruz sound card
450 Watt Allied Power Supply

techless77 · February 7th, 2003, 10:34 PM

I have the same problem trying to access Yahoo I tried disabling
my firewall enabling all cookies etc.... in w98 it works fine good to have a multiboot system good luck!

DVNT1 · February 7th, 2003, 10:50 PM

I think you should try some ping tests when the problem occurs.

1) Can you ping router LAN IP?

2) Can you ping the WAN IP?

3) Can you ping an Internet HOST IP (like 216.109.125.68)?

4) Can you ping some Internet HOST name (like www.yahoo.com)?

5) Do you have any other computers on the LAN?

Tesseract · February 8th, 2003, 01:13 AM

I'm not sure if this will work or not but try it... in Windows XP there's a thing called command prompt which you should find if you go to Start-Programs-Accessories. When you click on the feature you'll get a window which allows you to put in dos like commands for troubleshooting. In this window type ipconfig and if this doesn't give at the top of the list of results your ISP then type in ipconfig /release and hit enter. After that type in ipconfig /renew and enter.
This should renew your internet connection. There's a list of commands you can get for ipconfig by typing in ipconfig /?. Try this and see if that works, rather than going through the procedure you have been doing.
Be careful how you use the remaining commands if you choose to experiment. I recommend getting literature on it if you want to go that route.

By the way... nice vid card... I have one on my comp.

Donster · February 8th, 2003, 01:44 PM

Quote:

Originally posted by DVNT1
I think you should try some ping tests when the problem occurs.

1) Can you ping router LAN IP?

2) Can you ping the WAN IP?

3) Can you ping an Internet HOST IP (like 216.109.125.68)?

4) Can you ping some Internet HOST name (like www.yahoo.com)?

5) Do you have any other computers on the LAN?

#1-4 answer is yes. #5 yes my wifes PC is on the LAN. Also my wifes PC can go to the problem website with absolutly no problem whatsoever! Her PC is also running XP home.

Quote:

I'm not sure if this will work or not but try it... in Windows XP there's a thing called command prompt which you should find if you go to Start-Programs-Accessories. When you click on the feature you'll get a window which allows you to put in dos like commands for troubleshooting. In this window type ipconfig and if this doesn't give at the top of the list of results your ISP then type in ipconfig /release and hit enter. After that type in ipconfig /renew and enter.
This should renew your internet connection. There's a list of commands you can get for ipconfig by typing in ipconfig /?. Try this and see if that works, rather than going through the procedure you have been doing.
Be careful how you use the remaining commands if you choose to experiment. I recommend getting literature on it if you want to go that route.

By the way... nice vid card... I have one on my comp.

Beemer · February 8th, 2003, 02:07 PM

This is a stretch but, there is a way of killing the about page on your system. This helps with pop up's that utilize the about page on your system. You might've had some web page add a registry entry on you in the same area.

Go To:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Internet Settings\ZoneMap\ProtocolDefaults

Look for the aggravated address on the right. If the address isn't there, pretend I wasn't here either.

Cheers!

Donster · February 8th, 2003, 02:18 PM

Quote:

Originally posted by Beemer
This is a stretch but, there is a way of killing the about page on your system. This helps with pop up's that utilize the about page on your system. You might've had some web page add a registry entry on you in the same area.

Go To:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Internet Settings\ZoneMap\ProtocolDefaults

Look for the aggravated address on the right. If the address isn't there, pretend I wasn't here either.

Cheers!

Its clear.

Thanks anyway Beemer!

Donster

DVNT1 · February 8th, 2003, 05:28 PM

Well since you can ping, even by host name when the problem is occurring then the problem is not likely to be with your Internet connection. It sounds more like a web browser problem.

Try a different web browser as a test (like Opera).

Donster · February 8th, 2003, 07:46 PM

Quote:

Originally posted by DVNT1
Well since you can ping, even by host name when the problem is occurring then the problem is not likely to be with your Internet connection. It sounds more like a web browser problem.

Try a different web browser as a test (like Opera).

Thx DVNT1. I am begining to think that to. Especially if I can load the page on my wifes PC without fail. I'll do some seaching of Microsofts website.

Donster

BFlurie · February 9th, 2003, 10:47 AM

You might have a "buggy" cached version of the webpage in the temp internet files (TIF). Try emptying your TIF from IE's menu options.