remote access connection manager

acohrs02 · April 8th, 2003, 04:06 AM

this may be a tough one but i cannot dial up to the internet when i'm at my house. under my network connections i have no dial-up connection menu. when i try to make a new connection the only thing i can check is LAN connection. there are 3 choices but 2 are grayed out where i cannot click them, one being dial-up connection. i am on windows xp (laptop-dell inspiron 8200). i spent about 3 hours one day working on it and seemed to have traced the problem to my remote access connection manager. don't worry about my modem. it is working fine but it is like it isn't there. anyways, when i try to enable RACM it says "could not start the remote access connection manager service on local computer. error 5 access denied. Pleeeease someone help me. i'm in college and am about to be out for the summer where i won't have my lan connection anymore. i need this dial-up to work.

muno · April 8th, 2003, 04:13 AM

Access denied pretty much means you aren't using administrative privileges to start the service.

However, that service shouldn't be needed for dialup.

Your problem could be simply solved by entering the area code at modem properties.
(I tackled for hours with a problem in PPPoE connection, it didn't allow me to create one until I set an area code in modem properties even though I don't physically have a modem).
-M

acohrs02 · April 8th, 2003, 04:23 AM

don't know if i'm in the right place but i put my area code in on this and on the area code properties. didn't seem to change the situation.

acohrs02 · April 8th, 2003, 04:32 AM

here is the window that i see when i try to make a dial-up connection...

muno · April 8th, 2003, 04:39 AM

Yeah, that is the correct place.

Is this a clean install or upgrade?
These articles might be of help->
http://support.microsoft.com/default...b;en-us;320558
http://support.microsoft.com/default...b;en-us;811350
-M

//edit:
Oh, you did choose 'Dial Private Network' (free translation, it's the uppermost choice of the five on the previous menu) instead of 'Dial Internet'.
When creating a modem connetion, it should be the first of the five, not the second. (I don't know what to do with the second (dial internet), I've never used that.

acohrs02 · April 8th, 2003, 04:51 AM

i did what it said and nothing worked so now i need to do a stand-in upgrade to xp. how do i do that?

acohrs02 · April 8th, 2003, 04:54 AM

about to do the upgrade/restoration. be back in the morning

acohrs02 · April 8th, 2003, 06:03 AM

Oh, you did choose 'Dial Private Network' (free translation, it's the uppermost choice of the five on the previous menu) instead of 'Dial Internet'.

what do you mean? where or what are you talking about? i did everything that those microsoft pages told me to do and it did not help.

muno · April 8th, 2003, 07:40 AM

I can't post you a screenshot since I have finnish w2k. But hopefully someone else can help more cause I'm outta suggestions.
-M

DVNT1 · April 8th, 2003, 08:19 AM

acohrs02: I knew of an XP system that did the exact same thing. It was a Dell 4550 with an OEM install. It wa about 2 months after purchase that it quit working (about same time the owner tried to put in a different modem). I tried everything I could find but nothing fixed it. I think there is a thread on it here somewhere. In hind sight, I think the default services may have been altered by the owner.

I ended up reformating that computer and reinstalling XP before troubleshooting the services in too much detail. All was okay afterwards.