hi
I have got a huge problem, i found out some days age that my norton AV 2003 wasnt working, I could only get it open for about 5 seconds and then it crashed, i used several internet virus scanners and one of them(symantec) found out that i had the Backdoor.OptixPro.13 have on my computer.
This is why my NAV didn't work in the first place. I tried everything to get it off my system, but nothing seems to work...
first of all, these are the files symantec say are infected ,46 in total:
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011587.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011588.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011623.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011624.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011629.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011725.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011726.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0012722.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0012723.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013722.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013723.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013731.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013732.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013768.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013769.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013813.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013815.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013823.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013824.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014823.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014824.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014862.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014863.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014908.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014909.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014945.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014946.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014955.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014956.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014961.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014962.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015046.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015047.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015081.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015082.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015336.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015337.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015382.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015383.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015442.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015443.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015483.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015484.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015520.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015521.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015522.dll is infected with Backdoor.Assasin.Gen
it also said somthing about a thing called BKDR_ASSASIN20.B, but its been so long that i started working on this problem, that I don't even remember what it was or what it did
I followed all the instructions they gave me on the NAV site, and did all of them(I have win XP home edition)
they can be found here
http://securityresponse.symantec.com...tixpro.13.html
as you will see they tell you to edit the registery, i did that but somthing was strange, because the second and third thing I needed to change were already changed
what I mean is:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run
where i was suposed to delete the value in default, there was nothing there(or in any of the other keys)
same thing for the third, with the first thing i had to change however, their was a directory of some sort in front of the
"%1" %*
i deleted that, but when I went to normal mode again, my NAV still didnt wor(norton anti virus)
I tried to uninstal it, but that wont work either.
I have been working on this now for 2 whole days, withoud any results, I have followed other more simply ways to remove it, but since my NAV doesnt work, they are useles to me.
I realy hope sombudy can help me, or else i may have to format my pc, and mre then a year of hardwork that is on it will be lost...
thanks