19 virus infections, virus protection tech supp no good 
December 25th, 2008, 05:41 PM
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#1 (permalink)
| | Junior Member
Join Date: Dec 2008
Posts: 6
| 19 virus infections, virus protection tech supp no good
Hi everyone, My PC running windowsXP, has 19 virus infections, I think that one or more of them is responsible for the fact that I can not download and install stuff, like even adobe flashplayer, ect. Nothing. The error message says that the application is not a valid system or windows (I forget which) 32 ... something. I have called and e-mailed tech support at bitdefender and so far no luck. They have asked me to look things up, and in my travels I found some of the same names of the viruses listed in the scan box, in c;\programfiles and system32. What can I do?  | 
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December 25th, 2008, 05:55 PM
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#2 (permalink)
| | Pump you sucker! Pump!
Join Date: Oct 2001 Location: Sacto, Colliefornia
Posts: 8,096
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Go to Panda and download their free scanner.
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December 25th, 2008, 05:57 PM
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#3 (permalink)
| | Not Really a Member
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December 25th, 2008, 05:59 PM
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#4 (permalink)
| | Junior Member
Join Date: Dec 2008
Posts: 6
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Thanks, I'll try both and report back. | |
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December 25th, 2008, 06:03 PM
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#5 (permalink)
| | Junior Member
Join Date: Dec 2008
Posts: 6
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went to Panda Programming Home Page and found that they do not have antivirus software there. but they did say to use a professional grade e-mail program such as Pine from the Uninversity of Washington | |
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December 25th, 2008, 06:05 PM
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#6 (permalink)
| | Super Stealthy Moderator
Join Date: Jan 2003 Location: Outside the box
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December 25th, 2008, 06:44 PM
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#7 (permalink)
| | Best To Avoid Me
Join Date: Mar 2002 Location: Under Your Bed
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December 25th, 2008, 09:29 PM
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#8 (permalink)
| | Junior Member
Join Date: Dec 2008
Posts: 6
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Trendmicro-house call didn't remove any of them but there is a new infection. Can I just go to these files in whatever place they are and delete them manually? Or will that hurt my computer? | |
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December 25th, 2008, 09:31 PM
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#9 (permalink)
| | Junior Member
Join Date: Dec 2008
Posts: 6
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I am going to try CC cleaner. Some of these places want to give you a free trial but it does not do the full job. If you want the malware removed "completely" you have to pay.
I may have to reinstall windows. Someone was telling me about Linux Ubuntu, they said it is better and has virtually no viruses. | |
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December 25th, 2008, 09:36 PM
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#10 (permalink)
| | Best To Avoid Me
Join Date: Mar 2002 Location: Under Your Bed
Posts: 8,819
| Quote:
Originally Posted by zoku  I am going to try CC cleaner. Some of these places want to give you a free trial but it does not do the full job. If you want the malware removed "completely" you have to pay. | Malwarebytes is not one of those places...you can download it, update it, run a full scan and it will remove everything it finds without asking for a dime.
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