Privacy Center

[Derrydino]

I'm currently on my Guest account because due to Privacy Center I cannont log onto my Main account.

When I boot up my computer It auto logs onto my main account. A fake spyware removal program called Privacy center pops up and starts *scanning* my computer. During this time i cannot click anything. Even when it's done i can't click anywhere without getting an error sound. I use Ctrl+Alt+Delete and end the process. But now my Explorer process isn't running so I cann;t see any icons or any panels to click on.

I finally learned how to log off my maina ccount via task manager and logged onto ym guest account. I downloaded tools saying they delete Privacy Center but I need to be logged onto an admin account to install the program.

I have tried to Add or Remove program PC, wont work. I tried manually deleting PC. Access denied. I scanned the PC folder with Antivira, no threat detected.

I booted in safe mode and PC still pops up. And i forgot the password to the "Administrator" account. And it isn't any of the default passwords (I.E blank or admin etc.)

Anyone have ANY idea how to delete this virus?

[ricky_neck]

You should scan your computer with Malwarebytes or super anti-spyware removal tools.

[CrazyC]

Any resolution? I am stuck with the same problem. Installing a new anti malware program obviously is not the solution as the op stated that they could not click anywhere to do anything.

[nulaif]

Had exactly the same problem a few minutes ago, that's what worked for me (win xp):

- end the process like u did
- in Windows Task Manager (alt-ctrl-del) click File - New task - msconfig
- click on Expand File, open Program Files and delete the folder with Privacy Center
- reboot

You should be able to start windows normally now.

Quote:

Originally Posted by Derrydino

I'm currently on my Guest account because due to Privacy Center I cannont log onto my Main account.

When I boot up my computer It auto logs onto my main account. A fake spyware removal program called Privacy center pops up and starts *scanning* my computer. During this time i cannot click anything. Even when it's done i can't click anywhere without getting an error sound. I use Ctrl+Alt+Delete and end the process. But now my Explorer process isn't running so I cann;t see any icons or any panels to click on.

I finally learned how to log off my maina ccount via task manager and logged onto ym guest account. I downloaded tools saying they delete Privacy Center but I need to be logged onto an admin account to install the program.

I have tried to Add or Remove program PC, wont work. I tried manually deleting PC. Access denied. I scanned the PC folder with Antivira, no threat detected.

I booted in safe mode and PC still pops up. And i forgot the password to the "Administrator" account. And it isn't any of the default passwords (I.E blank or admin etc.)

Anyone have ANY idea how to delete this virus?

[Nude_Lewd_Man]

Quote:

Originally Posted by Derrydino

...now my Explorer process isn't running so I cann;t see any icons or any panels to click on...

If you have the TaskManager op (or can open it) then you should be able to click File --> New Task --> and type 'explorer.exe' into the box that appears.

This will re-start the Explorer process that has stopped.

[apotmaster]

I can't do any of the above because when I turn on my laptop and after entering my password, it automatically opens privacy center and won't go any further, I tried to boot in "safe mode" same thing, won't let me past Privacy Center.

Any suggestions would be of great help

[sayling]

Had exact same problem-
Followed procedure laid out by Nulaif-
worked perfectly!!
Thank-you Nulaif!!

[naty1983]

i had the same problem i was trying what nulaif wrote and i couldnt even get to finish because my laptop logged off. now w3hen i try to start the comp it wont even get to the log on screen, it just restarts over and over again a blue screen comes on for one sec and it restarts again. some body please help!!!!

[Nude_Lewd_Man]

Hi, and WELCOME TO TECHIMO...!

It sounds like there is some sort of conflict or error, this is causing the computer to have a BSOD and the default setting in M$ is for the computer to automatically restart itself.

The first thing I would try to do would be to change this setting, but if you aren't able to get to the logon screen, then you will need to boot into Safe Mode first.

When you power the computer up, keep pressing the <F8> button until you get an options page. In here you should see the option to start in Safe Mode. This will only load selected drivers, meaning that it shouldn't have a BSOD.

You should then be able to get to log into your OS. Right-click "My Computer" and select Properties, then go to the "Advanced" tab, in the "Startup and Recovery" section (at the bottom) click on "Settings".

This should open up another window, under "System Failure" un-tick the "Automatically restart" box.

This should at the very least enable you to see what is causing the computer to BSOD...

[capchiasson]

Quote:

Originally Posted by apotmaster

I can't do any of the above because when I turn on my laptop and after entering my password, it automatically opens privacy center and won't go any further, I tried to boot in "safe mode" same thing, won't let me past Privacy Center.

Any suggestions would be of great help

I just hade the same problem with vista and I fix it by pressinr CTL-ALT-DEL, new task, google and I was connect to internet and I download Super AntiSpyware update it, scan my computer and delete Privacy Center.
SPY Hunter 3 cannot even find the problem!
Good Luck!