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  1. #1
    Junior Member
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    Dec 2009
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    Exclamation avg free hijacked by virus

     
    Help!!! My Dell xps 140 laptop has been completed hijacked by a virus. It seems to have taken over AVG free. The computer will only run a fake security scan and then direct you to a fake web site selling a fake virus program. I could access system restore only in safe mode but it won't restore the computer to a date prior to the virus infection. It won't let me uninstall or delete program.

  2. #2
    Ultimate Member osprey4's Avatar
    Join Date
    Oct 2001
    Location
    South Jersey
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    11,368
    Hi, needhelp:

    Welcome to TechIMO.

    Our forum does not do Hijackthis logs. If you would prefer fixing the infection, I suggest you search for a forum that handles HJT logs.

    If you simply want to restore your Dell to the factory image, here are the instructions. Make sure you back up your data.

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