BENQ DVD DD DW1620 problems  | | 
October 17th, 2009, 09:02 AM
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#1 (permalink)
| | (AKA) Nakamura
Join Date: Nov 2003
Posts: 5,692
| BENQ DVD DD DW1620 problems
i have a BenQ DVD-rw drive... under xp it worked correctly, recognizing dvd-rw's and cd's .. now it won't recognize any cd's or cd-r, cd-rw's .. only dvd's and dvd-rw discs ..IT does burn great to dvd-rw's .. no problems there... i have flashed the drive to the latest firmware .. I have also read online that this is a common problem with this drive but have yet to see someone post a fix to this.. I upgraded to Vista then re-formatted to Windows 7 Ultimate. this is the only thing causing me problems under windows 7 ... all the drivers are up to date etc...?
any thoughts or help would be appreciated
Windows 7 Ultimate
3600 x2 AMD 64 2.0ghz CPU
2 GB DDR400
Mach Speed Viper MK8-939A
Drive #1 - HDS728080PLAT20 (74 GB) (IDE)
Drive #2 - Hitachi Easy Device (596 GB) (USB external)
D:\ BENQ DVD DD DW1640 ATA Device (IDE)
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P4 3.0ghz , P4M900-M4 , 450 psu , Sapphire HD 3850 512mb with an Accelero S1 cooler , 2gig pc5300 ddr2, 80gig Deskstar , 16x dvd-rw
Last edited by sweeper2 : October 18th, 2009 at 10:16 PM.
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October 17th, 2009, 10:16 AM
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#2 (permalink)
| | Ultimate Member
Join Date: Oct 2001 Location: South Jersey
Posts: 8,735
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Hi, Sweeper:
Does the drive recognize a bootable CD? That would be a way to test if the CD laser is actually working. Often, if a drive does not recognize CDs but does recognize DVDs, or vice versa, I suspect a laser failure. Of course, if this machine is a Dell, you could run the Dell diagnostics from a bootable USB drive. | |
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October 17th, 2009, 01:03 PM
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#3 (permalink)
| | Ultimate Member
Join Date: Oct 2001
Posts: 2,710
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Can you reflash to and older firmware?
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How come Sour Cream can expire? | |
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October 18th, 2009, 01:42 AM
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#4 (permalink)
| | (AKA) Nakamura
Join Date: Nov 2003
Posts: 5,692
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it does not recognize a cd .. but does recognize a dvd and burns dvd's ...
not sure about the older firmware.. I think i did reflash to an older one ... but i will look into that...
this is a (home built) pc .. not a name brand... | |
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October 18th, 2009, 06:22 PM
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#5 (permalink)
| | (AKA) Nakamura
Join Date: Nov 2003
Posts: 5,692
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I tried flashing to an older firmware... still the same... it makes noise and the light blinks.. but then stops and doesn't recognize the cd ... but yet will read a dvd and burn dvd's just fine...? I ended up flashing back to the latest firmware and still the same... I guess I should look maybe for just a cd-rw drive.. ? or a dvd-rw drive... odd... if the laser was failing... i would think it would burn or read dvd's either...? | |
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October 18th, 2009, 09:43 PM
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#6 (permalink)
| | Ultimate Member
Join Date: Oct 2001 Location: South Jersey
Posts: 8,735
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Did you even read my post?
Anyway, probably time for a new drive. | |
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October 18th, 2009, 10:12 PM
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#7 (permalink)
| | (AKA) Nakamura
Join Date: Nov 2003
Posts: 5,692
| Quote:
Originally Posted by osprey4  Did you even read my post?
Anyway, probably time for a new drive. | yes.. that's why i said why would it read a dvd and not a cd ...? i guess i'm not into diagnosing optical drives... | |
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October 20th, 2009, 07:18 PM
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#8 (permalink)
| | Ultimate Member
Join Date: Oct 2001 Location: South Jersey
Posts: 8,735
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Go to Newegg for the drive. They have the best selection. | |
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