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Old January 22nd, 2003, 06:29 PM   Digg it!   #1 (permalink)
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Harddrive problem

I have a 3.2 gb JTS harddrive that seems to have died, but I would like to try all possible remedies to retrieve some data.

No matter how I install it (secondary master, slave or cable select), at boot I get the message:

"Secondary Master Drive - ATAPI Incompatible
Press F1 to Resume"

When I press F1, the machine finishes the boot sequence as normal, but the secondary drive is not visible, either by Windows or Norton Disk Doctor.

Question: Is it dead, or is there something else I can try?
(I have tried changing cables, computers, etc.)
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Old January 22nd, 2003, 06:31 PM     #2 (permalink)
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Sounds to me like the cable is bad, there is no power to the drive or the board is blown/damaged. So you can try slaving it off the first drive, try using a different power connector, if not then there are places that offer data recovery (for a fee) if it's that important.
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Old January 22nd, 2003, 06:40 PM     #3 (permalink)
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Well, I've tried all those suggestions to no avail.

The data is not (at this time) worth the cost of the data recovery "Professionals"!
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Old January 22nd, 2003, 06:45 PM     #4 (permalink)
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Have you tried to set the cylinders heads and sectors in the BIOS?
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Old January 22nd, 2003, 06:49 PM     #5 (permalink)
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No. Can I do that even though the drive is not listed?
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Old January 22nd, 2003, 06:54 PM     #6 (permalink)
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It had been a while since I looked at the bios setup. I am trying that right now.
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Old January 22nd, 2003, 07:00 PM     #7 (permalink)
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The BIOS will not allow me to enter the Cyln and Head data, even though I have selected "User" as the Type.

Using "Auto" results in a prolonged search with no results.

What is the significance of the "ATAPI Incompatible" error message?
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Old January 22nd, 2003, 07:01 PM     #8 (permalink)
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It means the controller is communicating something that it doesn't recognize, (jibberish) so it is saying that it is not an IDE drive.
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Old January 22nd, 2003, 07:07 PM     #9 (permalink)
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Does that mean that it does in fact find the drive?

But for some reason it can't communicate with it?

If so, are there any suggestions along this line?
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