let's answer the question thats asked - Tech Support Forums

doddsy · August 13th, 2006, 04:12 PM

http://www.techimo.com/forum/t165301.html

have a wee look at this thread

guy comes to timo asks for help. what does he get?

half-baked, half-assed, anti norton nonsense from people who should know better.

thats typical of the response on these boards lately from anyone asking for help with av..it turns into an anti norton rant.

in this case the thread starter got peeved by the hi-jacking too.

there's some clever bods here, helpful too, so maybe we could stick to answering the question thats been asked.

rant over...

**Martoch** · August 13th, 2006, 04:25 PM

Half-baked, half-assed eh?

So if someone is trying to install a rogue antivirus/antispyware program (meaning a fake one that will cause more harm by installing it) and they're having trouble, should I ignore the fact that it's potentially dangerous and help them install it? Absolutely not.
Why should I help him install something that I know can cause more harm than good? That, in my opinion, would be an injustice.

FYI, if I ever ask for help installing a program that you guys know is no good, by all means please try to prevent me from doing so and recommend something better.

moo · August 13th, 2006, 04:38 PM

Hmmmm..........I may be missing it, but I don't see you on that thread trying to help him at all. At least everyone else was trying to keep him from doing what (in their opinions) was something that would do more harm than good.

..............................end rant.

GH0STce11 · August 13th, 2006, 04:42 PM

his question wasn't wether or not symantec was a good av, he wanted help installing it.

if you can't help him with that, you shouldn't have posted.

it's all right, and it's good that you want to warn him about norton, but do that after you have actually solved his problem.

nunyadam · August 13th, 2006, 04:44 PM

Quote:

Originally Posted by doddsy

http://www.techimo.com/forum/t165301.html

in this case the thread starter got peeved by the hi-jacking too.

actually he never replied. another member named Konaan did.
I see no problem with pointing them towards another program, but it would be nice to try to help them use norton if they are that foolish to use it after being warned.
just my 2 cents

**Martoch** · August 13th, 2006, 04:48 PM

Quote:

Originally Posted by GH0STce11

his question wasn't wether or not symantec was a good av, he wanted help installing it.

if you can't help him with that, you shouldn't have posted.

Again I say...

Quote:

Originally Posted by Martoch

So if someone is trying to install a rogue antivirus/antispyware program (meaning a fake one that will cause more harm by installing it) and they're having trouble, should I ignore the fact that it's potentially dangerous and help them install it? Absolutely not.
Why should I help him install something that I know can cause more harm than good? That, in my opinion, would be an injustice.

So you're saying I should help people install potentially harmful programs, then offer alternatives? I refuse to willingly help someone make their system worse.

Too much sugar in your tea this morning, doddsy?

doddsy · August 13th, 2006, 04:51 PM

Quote:

Originally Posted by Martoch

Half-baked, half-assed eh?

yes.

Quote:

Originally Posted by Moo

Hmmmm..........I may be missing it, but I don't see you on that thread trying to help him at all

i have a life outside of techimo...hard to believe i know......but hey. so i made this thread right after i read the thread. if i'd seen it before martoch i'd havve tried to help rather than wade in with the "run avast not norton crap".

best advice would be to watch where you surf maybe and then they're be little or no need for av........ just my 2c.

EXreaction · August 13th, 2006, 04:53 PM

Quote:

Originally Posted by nunyadam

actually he never replied. another member named Konaan did.
I see no problem with pointing them towards another program, but it would be nice to try to help them use norton if they are that foolish to use it after being warned.
just my 2 cents

I agree, warn first, help after...

Let me just ask you complainers this...if someone was trying to install something that was a known virus, would any of you tell him how to install it and keep your mouths shut about it being an actual virus? I think not...

**Martoch** · August 13th, 2006, 04:55 PM

Watch where you surf seems like good advice, but it's really pretty worthless. That's like telling somebody that is not mechanically inclined to watch what spark plugs they use in their engine. How do people know where it's "safe" to surf? They don't and that's why they rely on their AV programs. If I wanted to put oil in my car that's known to cause engine problems and I posted a thread asking where it goes, I would hope that some of you would do your best to prevent me from doing so and tell me what oil I should be using instead.

What's life like outside of TechIMO?

Atomic Rooster · August 13th, 2006, 05:15 PM

Yea, doddsy, it seems any one using any Symantec product must be assimilated into the "Anti Norton Club". I've used Symantec products for years without any problems at all. All the guy wanted was some help installing the program, he didn't want to hear how some of our members hate Norton.