July 11th, 2007, 08:40 PM
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#1 (permalink)
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| Junior Member
Join Date: Jul 2007
Posts: 0
| Mobile Communications / Rate Wireless Phone Service Providers
Please add a forum for wirless users to rate their providors. There is a huge ever growing complaints list over this new exploding market and the lack of providers intregrity, service, and misleading sales, support and rates. The FCC , New York State Public Service Commission , and Congress all have current issues with these providers and we need many public forums crreated to let people get their issues heard.  All Verizon Customers should be aware that Verizon purposely blocks the ability to download pictures and other media files to your laptop or other devices through your phone USB port using the popular Motorola ( Mobile ) Phone Tools Software. They do this to force users to send this media via wireless text messages and pay the very high data transfer rates. I have done a thorough investigation into this and Motorola supports my findings that all phone companies provide the hardware means to do this and all other service providers allow this except Verizon. Everyone should carefuly consider this restriction before signing up to Verizons phone plans. 
I purchased a wireless plan from Verizon with the understanding that I could use all my phone hardware and software features such as the camera, pictures and ability to transfer the pictures to and from my PC or other devices via the provided phone USB port. I recently discovered through a week of painful investigation that Verizon Disables this feature to force customers to send pictures only via their Web Data transfer service at very high data transfer rates. After contacting Motorola they told me that Verizon is the only company to do this. I asked Verizon to cancel my plan and they told ne that I would incurr disconnect / cancelation fees for each phone of $ 175.00. They did not disclose the fact of the picture / media service was disabled at the time I purchased the plan and repeatedly denied it until I came up with evidence provided to me from Motorola and other Web forums. I would like my service plan discontinued with no cancelation fees, my phone numbers transfered to a new provider with no delays, and a refund from Verizon for the phones I purchased and any unused billing cycle minutes. This is an issue of false advertising and also disabling the phone hardware features I purchased for the Motorola Phone.
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