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Old February 18th, 2004, 10:26 PM   Digg it!   #1 (permalink)
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Angry
NO support from ASRock

I bought a BB from a fly-by-nite outfit called EZBPC. less than 90 days later the system wouldn't boot. OK, check EVERYTHING. P/S tested good /w/ powermax tester, all green lights,HD, CD,floppy, all run. Fans run, EXCEPT for CPU fan. Hmmm...,shut EVERYTHING down. Pull AMD 2200, & ram, put in other machine, boot, run no prob. Must be mob. OK, ASRock K7VM2. I call EZBPC. Big suprise! phone disconnected.......hmmm, well web site gone, e-mail...., returned. Outta bzz.F*@K. OK, ASRock. no, we don't accept RMA's from ANYONE but the "reseller". Sh*t outta luck. Call, argue, ask for the prez. Tough. They won't budge. Keep looking, guess what?
ASUS owns ASRock, but they hot potato me. I even sic the old lady on them. Still got no satisfaction. Any creative ideas? Mfg. won't support their product. BTW, alleged "warranty" says 1 yr.
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Old February 18th, 2004, 10:30 PM     #2 (permalink)
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While its understood you're upset, please don't double post.

Make sure to post your opinion on resellerratings, and show them the link to your post to show that you are letting others know that you're not happy.
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