computer freez UP

fakan · April 9th, 2004, 07:42 PM

hello Guys

I have Dell inspiron 5150 - 3.06P4 512 ram 64 Gforce video
win XP proffesional

Every time I try to play game ( delta Force, unreal Tournament 04) my computer freeze up when I get to the game manue)

I tried to reinstall my video drivers and same thing

any idea whats goin on ?
could anybody please help me out ?

thx so much

watchtower7 · April 9th, 2004, 08:17 PM

does your computer have all the windows updates?
driver updates for video card?
bios updates?

rrcn · April 9th, 2004, 08:24 PM

How about chipset updates?

fakan · April 9th, 2004, 09:07 PM

yeah I have all the windows updated installed except CD writing and movie maker ... which shouldnt have nothing to do with that I hope

bios updates where do I get that ? how do I know that I need it ? hmmm

chipset updates as well I'm not sure

thanks so much guys

rrcn · April 9th, 2004, 09:25 PM

When you turn on the computer, you will see the devices being detected (hard drive, cdrom, etc.), if you look at the bottom, you will see a string of numbers and characters which is called your motherboard ID. something like:

03/19/2004-KT600-8235-6A6LYG0QC-00

You can usually pause that screen so that you can have time to write it down by pressing the "pause break" button which is generally near the scroll lock and print screen buttons.

Try googling for information about that ID and see what you get. Also post it here so that others can help you find info incase you cannot.

From there you can find out if there are any bios or chipset updates for your computer.

You can also get this program called AIDA32 which can tell you all the specifications of your comp.

HTH.

fakan · April 12th, 2004, 08:46 PM

that sounds good but I have a laptop hmm that number doesnt show up at start up anywhere ... I checked the bios and all what I could find was "bios revision a31"

is there any other way to find out version of my bios and chipset if it needs to be updated ?

btw: where do I get AIDA32 ?

rrcn · April 12th, 2004, 09:00 PM

Here is where you can get AIDA32: http://www.majorgeeks.com/download181.html

Once you download it and install it, go to "Motherboard" --> "Chipset" to see what chipset you have --> then go to "BIOS" to find out which bios you have.

charmler · April 12th, 2004, 09:36 PM

You should be able to get the updates from Dell. Log on or make a new account and let the program find your computer ID. It works great for my parents (they live millions of parsecs from me). I recommend you use a sure source of power when updating the bios. If there is an electrical storm wait to do that part. Try that if the stuff recommended above doesn't work.

roley · April 13th, 2004, 03:15 AM

If the game is freezing and you have a laptop...your machine may be overheating...freezes and resets are often caused by that...

Have you noticed the laptop getting too hot...or have you been in a warm environment when it is happening...

or does it just happen every time no matter what?

Rohan

fakan · April 13th, 2004, 07:43 PM

2day its finnaly working no problem. I tried unreal 004 and other games with out any problems. I got new version of bios A33 instead of the old version A31. I just went to the dell website and got it in no time.
I also updated the chipset : Chip Set: Intel Mobile Chipset, Driver, Windows 2000, Windows XP, English, Multi System, v.5.00.1012, A06

its working like a charm thanks guys again

btw: how often do I have to updated the bios and chipset ?