computer wont shut down

[miriam]

I having a problem with my friends computer. I am unble to shut it down through the start button. When ever I shut it down the monitor goes off and green light stays on the computer, I than have to shut it off manully by pressing the button.
(windows and me) Can anyone help with this poblem?

[VHockey86]

Check you windows power settingss, make sure its not setup to go into hibernation when you shut it down.

[miriam]

Where do I check that at? I'm not familiar with windows and me

[VHockey86]

Control Panel ---> Power Options --> Hibernation Tab

[miriam]

I check and it is not set up to go into hibernation

[Chuckiechan]

Are you hooked up to "automatic update"?

Start/settings/control panel/ automatic updates

If checked, uncheck and then start deleting them one by one from

Start/settings/add & remove programs.

Do one or two a day until you find the culprit, (if that's what it is) note the number of the update so you can chose "remove" when you manually up date through

Start/windows update (online)

Worth a try...

[miriam]

I manually did some updated today. I check and there is no check there.

[haycs0]

u should set it to when u press the off button it shuts down

[itz_maLada]

the above post says "u should set it to when u press the off button it shuts down".... how do you do that?

because I'm have the same problem, ever since I reformated my comp...

[haycs0]

right click on desk top then go to screen saver, power options then click on the advanced button and change the ''when i press the off '' thingy to shut down

note- this will only work if u have xp