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  1. #1
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    Thumbs down Problems with HP Color LaserJet 3700n Setup from network

    I am trying to install a queue that connects to a 3700n printer. The driver is not on a server so I go to hp to download the driver. So when I manually locate the driver on my hard drive, WinXP tells me that it is not a suitable driver. What gives?

  2. #2
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    welcome to the forum!

    is it just saying something like the driver is not "digitally signed?"

    if it is just ignore it.
    "Even a fool is thought to be wise if he is silent"

  3. #3
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    No.....it says "Windows cannot find a suitable printer. Contact your sys. admin blah blah blah"

  4. #4
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    is the driver in a "zip" file?? you might have to unzip it first to a folder and then try to update the driver and point to that folder
    "Even a fool is thought to be wise if he is silent"

  5. #5
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    the .inf file is already in a specific folder on my HD.

  6. #6
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    seems like the wrong driver then
    "Even a fool is thought to be wise if he is silent"

  7. #7
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    what do you suggest?

  8. #8
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    is this where you got the driver from? http://h20000.www2.hp.com/bizsupport...&lang=en&cc=us

    what do you mean by "queue"? do you mean a print server?
    "Even a fool is thought to be wise if he is silent"

  9. #9
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    yes...that is where I got the driver from.

    somewhat....I guess that is what you can call it....

  10. #10
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    what are the instructions for installing the drivers?

    does the "que" have a part number or model name??

    the drivers for a print server wouldnt be the same as the drivers for the pinter itself I dont think, unless the print server is part of the printer.
    "Even a fool is thought to be wise if he is silent"

  11. #11
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    well.....of course....go to printers & faxes

    select add a printer
    choose the selection for browsing for printers on a network
    select the printer name
    It will comeback and say that the driver isn't on the network
    It will give the option of pointing the OS to the right location of driver and so on.

    Then that is when it gives me my error message.
    If it isn't a suitable driver, then what driver do I choose?

  12. #12
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    ok, Ill be honest.

    you have lost me a little here.

    are you trying to install the printer??

    or something else (printer server...a print server is a little interface device)


    if it is a printer is it usb or parallel?


    I have never tried to add a printer thru the add printer thing in control panel.

    usually you just hook the printer up to the usb or parallel port and it is detected and then it asks for the driver...

    has the printer been detected yet?

    does it show up in device manager? (right click "my computer" /properties/hardware/device manager)

    ---

    is the printer attached to the computer itself or is it a networked printer??
    "Even a fool is thought to be wise if he is silent"

  13. #13
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    it's a networked printer

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