under my computer, there's no cd-rom drives. i have 2 cd-rom drives plugged in, though. under device manager, though, win2000 pro says i have my 2 cd drives. but it also has an unknown device called "generic dvd-rom scsi cdrom device." i do not have a dvd rom device. i try to uninstall and disable it, thinking its conflicting with my other drives, but my computer still doesn't detect them. help...