Thread: Stuck in a restarting loop..
September 10th, 2004, 06:46 PM #1
Stuck in a restarting loop..
A few hours ago I was playing America's Army when I minimized the window to see what was slowing my connection down. I click on America's Army to maximize it again and BOOM! XP Pro restarts for no reason.
So, I sat around for a little while trying to get it to start up correctly. I re-seated my vid card, removed the audio card I installed (thinking maybe it was the prob), but XP Pro still restarts. It will start up and then give me a message about how there was an error or that the sys restarted and will give me a choice to start in Safe Mode, Safe Mode with Network.. with command prompt, last known working config, and normal restart. I've tried each of them and still no luck. Also, when I try to start in Safe Mode it hangs up on mup.sys every time.
Finally, after messing around I wanted to see if it would let me format the HD and just start over. I booted from the CD and it went through the process. A little into it I get a blue screen with this:
"A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you wish to use Safe Mode to remove or diable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
*** STOP: 0X0000007E (0XC0000005, 0X80829F3B, 0XF7C7E404, 0XF7C7104)"
I'm completely lost with this because I don't even see why my sys restarted in the first place.Phenom II X4 980 Black Edition Deneb 3.7GHz Socket AM3 || ASUS M4A89TD PRO/USB3 AM3 AMD 890FX || ASUS EAH6950 Radeon HD 2GB || 16GB Crucial Ballistix Sport DDR3 1333 || Thermaltake Toughpower W0106RU 700W || WD Blue 500GB || WD Caviar SE16 250GB || Win7 64 || CM Storm Trooper
September 10th, 2004, 06:47 PM #2
what video card do you have? i know nvidia cards will do something like this when they overheat. other specs?
September 10th, 2004, 06:52 PM #3
I've got a Radeon 9700 Pro.. 128MB. When I first opened my case I felt that my vid card was kinda warmer than usual so I moved my audio card originally to a farther slot and tried again after a little while. That didn't work so I removed the audio card and re-seated the vid card like I mentioned in my previous post.Phenom II X4 980 Black Edition Deneb 3.7GHz Socket AM3 || ASUS M4A89TD PRO/USB3 AM3 AMD 890FX || ASUS EAH6950 Radeon HD 2GB || 16GB Crucial Ballistix Sport DDR3 1333 || Thermaltake Toughpower W0106RU 700W || WD Blue 500GB || WD Caviar SE16 250GB || Win7 64 || CM Storm Trooper
September 10th, 2004, 06:56 PM #4
September 10th, 2004, 06:59 PM #5
Nope. I've got a Microsoft SideWinder Precision 2 Joystick, but it's not even connected to the computer right now. In fact, I don't even think it's been connected to my other computer since I formatted it to fix my internet connection problem.
September 10th, 2004, 07:01 PM #6
Ugh.. I just remembered that I have a Creative SoundBlaster audio card, but I didn't have any problems with it up until now. It had been installed for a few days before this prob came along.
September 10th, 2004, 07:58 PM #7
How about this.. how can I format my HD? Every time I try to boot from my CD it gives me that stop error, but there has to be around it.. right?
September 10th, 2004, 08:12 PM #8
have you tried booting your computer without your sound card?
September 10th, 2004, 08:15 PM #9
September 10th, 2004, 08:29 PM #10
Do you think just buying a new HD would fix my prob?
September 10th, 2004, 08:42 PM #11
before you go buy anything, let's take some more time to narrow things down. I once RMA'd a hard drive i thought was bad, but it turned out to be the controller card. I was pretty upset cause i had to pay shipping charges, just imagine if i'd bought a whole new hard drive.
If you think it's the hard drive, then try taking the drive out and boot from the cd drive. obviously you won't be able to install it, but you should at least be able to tell if the hard drive is causing any problems.
September 10th, 2004, 09:14 PM #12
What are your system specs in full.. also are you overclocking at all?
September 10th, 2004, 11:02 PM #13
- Join Date
- Sep 2004
I have a pretty strong feeling it's the Mup.sys you mentioned
I know that sounds weird, but if you googled Mup.sys, you might be surprised at what you find. I think there are a few programs out there that simulate a windows, in a very stripped down way, that you can boot from a cd. The only one I really know is called Bart PE. I'm not sure where to find it (the copy I have is from my dad), but I bet you could if you googled it or something. With that, I'd try renaming or deleting Mup.sys (it won't hurt anything, but back it up anyway...or just rename it).
I'd first try eliminating hardware problems, with hardware you currently have, but after you try that, and if nothing works, then before you buy anything new, try what I suggested above. The reason I know all this is because I had problems pretty similar to your's, but while it ended up being a problem with a bad line of pcchips mobos, I still tried the suggestions I found on other messages boards about mup.sys. Maybe for you it might work...at least trying it wouldn't hurt.
Good luck Ramen
September 11th, 2004, 01:44 AM #14
Well, the good thing is that the HD isn't bad. My prob was... RAM. One of my sticks up and died on me. Freaky huh? The only way I got it fixed is because my friend started to pull stuff on the mb. We thought it might be all the dust that was on the sticks, but it's just one of them. I doubt the dust helped out the situation. So, now I'm running 512 instead of 1024MBs for a little while. I'll be taking back the Seagate HD and buying a new stick of RAM. Thanks for the troubleshooting help everyone.
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