One memory stick - fine, 2 memory stick - BSOD!

[themightyw]

Hello,

Wonder if anyone can help. I have an AMD 64 3000+ system, running Windows XP, and trying to use 2 sticks of 512 DDR memory. Basically the system runs fine with only one stick, but when I have 2 stick I get the Blue Screen of Death whenever I try to do something remotely memory intensive. Both chips have been tested and run fine....

I'm afraid I'm no techy, so I don't know what info I need to provide. Here's some info on my system from Sandra.

Processor
Model : AMD Athlon(tm) 64 Processor 3000+
Speed : 2.00GHz
Model Number : 3000 (estimated)
Performance Rating : PR2994 (estimated)
Type : Standard
L2 On-board Cache : 512kB ECC Synchronous Write-Back (16-way, 64 byte line size)

Mainboard
Bus(es) : AGP PCI IMB USB FireWire/1394 i2c/SMBus
MP Support : No
MP APIC : Yes
System BIOS : American Megatrends Inc. P1.50
System : TBD K8S8X
Mainboard : TBD K8S8X
Total Memory : 511MB DDR-SDRAM

Chipset 1
Model : ASRock Inc SiS755 CPU to PCI Bridge
Front Side Bus Speed : 2x 800MHz (1600MHz data rate)

Chipset 2
Model : Advanced Micro Devices (AMD) Athlon 64 / Opteron HyperTransport Technology Configuration
Front Side Bus Speed : 2x 800MHz (1600MHz data rate)
Total Memory : 512MB DDR-SDRAM
Memory Bus Speed : 2x 166MHz (332MHz data rate)

Video System
Monitor/Panel : LG FLATRON L1715S
Adapter : NVIDIA GeForce FX 5700LE

Physical Storage Devices
Removable Drive : Floppy disk drive
Hard Disk : Maxtor 6Y080L0 (76.3GB)
CD-ROM/DVD : _NEC DVD_RW ND-2500A (CD 40X Rd, 32X Wr) (DVD 5X Rd, 4X Wr)

Logical Storage Devices
1.44MB 3.5" (A : N/A
Hard Disk (C : 76.3GB (47.7GB, 63% Free) (NTFS)
Hl2 (D : 3.0GB (0MB, 0% Free) (CDFS)

Peripherals
Serial/Parallel Port(s) : 8 COM / 1 LPT
USB Controller/Hub : SiS 7001 PCI to USB Open Host Controller
USB Controller/Hub : SiS 7001 PCI to USB Open Host Controller
USB Controller/Hub : SiS 7001 PCI to USB Open Host Controller
USB Controller/Hub : SiS PCI to USB Enhanced Host Controller
USB Controller/Hub : VIA Rev 5 or later USB Universal Host Companion Controller
USB Controller/Hub : VIA Rev 5 or later USB Universal Host Companion Controller
USB Controller/Hub : VIA USB Enhanced Host Controller
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Composite Device
FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller
Keyboard : HID Keyboard Device
Mouse : HID-compliant mouse
Human Interface : HID-compliant consumer control device
Human Interface : HID-compliant device
Human Interface : HID-compliant consumer control device
Human Interface : USB Human Interface Device
Human Interface : USB Human Interface Device

MultiMedia Device(s)
Device : Standard Game Port
Device : C-Media AC97 Audio Device

Communication Device(s)
Device : Bluetooth Fax Modem
Device : Bluetooth Modem
Device : Bluetooth Null Modem

Power Management
AC Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP/2002 Home (Win32 x86) 5.01.2600 (Service Pack 2)

Network Services
Adapter : Realtek RTL8139 Family PCI Fast Ethernet NIC

SiSoftware Sandra

System
Manufacturer : TBD
Model : K8S8X
Version : 1.00
Serial Number : 00000000
ID : 03000200-05000400-07000600-09000800

System Chassis
Manufacturer : TBD
Type : Desktop
Can be locked : No
Version : 1.00
Serial Number : 00000000
Asset Tag : 00000000
Boot-up State : Safe
Power State : Safe
Thermal State : Safe
Security State : External Interface Locked-out

Mainboard
Manufacturer : TBD
MP Support : No
Model : K8S8X
Version : 1.00
Serial Number : 00000000
System BIOS : 62-150-0000010-00101111-022304-SiS755

Chipset 1
Model : ASRock Inc SiS755 CPU to PCI Bridge
Bus(es) : AGP PCI IMB USB FireWire/1394 i2c/SMBus
Version : 1.02
Front Side Bus Speed : 2x 800MHz (1600MHz data rate)
In/Out Width : 16-bit / 16-bit
IO Queue Depth : 8 request(s)

Chipset 1 Hub Interface
Type : MUTOL
Width : 16-bit
Full Duplex : No
Multiplier : 1/1x

Logical/Chipset 1 Memory Banks
Power Save Mode : No
Fixed Hole Present : No

Chipset 2
Model : Advanced Micro Devices (AMD) Athlon 64 / Opteron HyperTransport Technology Configuration
Bus(es) : AGP PCI IMB USB FireWire/1394 i2c/SMBus
Version : 1.02
Front Side Bus Speed : 2x 800MHz (1600MHz data rate)
Maximum FSB Speed / Max Memory Speed : 2x 1000MHz / 2x 200MHz
In/Out Width : 16-bit / 16-bit
IO Queue Depth : 8 request(s)

Chipset 2 Hub Interface
Type : HyperTransport
Version : 1.02
In/Out Width : 16-bit / 16-bit
Speed : 2x 800MHz (1600MHz data rate)

Logical/Chipset 2 Memory Banks
Bank 2 : 512MB DDR-SDRAM 2.5-3-3-3CL 1CMD
Channels : 1
Speed : 2x 166MHz (332MHz data rate)
Multiplier : 1/12x
Width : 64-bit
Refresh Rate : 6.00µs
Power Save Mode : No
Fixed Hole Present : No

APIC 1
Version : 1.01
Multiplier : 1/2x
Maximum Interrupts : 24
IRQ Handler Engaged : Yes
Enhanced Support : Yes

Memory Module(s)
Memory Module 2 : 512MB 8x(64Mx8) DDR-SDRAM PC3200U-333-7011 (CL3 up to 200MHz) (CL2.5 up to 167MHz) (CL2 up to 133MHz)

Environment Monitor 1
Model : Winbond W83697(T)HF ISA
Version : 6.00
Mainboard Specific Support : No

Temperature Sensor(s)
Board Temperature : 41.0°C / 105.8°F
CPU Temperature : 42.5°C / 108.5°F

Cooling Device(s)
Auto Fan Speed Control : No
CPU Fan Speed : 4963rpm

Voltage Sensor(s)
CPU Voltage : 1.58V
+3.3V Voltage : 3.17V
+5V Voltage : 5.08V
+12V Voltage : 11.31V
-12V Voltage : 0.47V
-5V Voltage : 1.69V
Standby Voltage : 4.90V
Battery Voltage : 0.03V

AGP Bus(es) on Hub 1
Version : 3.00
Speed : 8x
Fast-Writes Enabled : No
Isochronous Mode Enabled : No
Addressing Enabled : 32-bit
Aperture Size : 32MB

PCI Bus(es) on Hub 1
Version : 2.10
Number of Bridges : 1
PCI Bus 0 : PCI (1/1x PCIClk)

LPC Hub Controller 1
Model : Silicon Integrated Systems (SiS) PCI to ISA Bridge
ACPI Power Management Enabled : Yes
Multiplier : 1/4x

USB Controller 1
Model : ASRock Inc SiS5597/8 Universal Serial Bus Controller
Version : 1.00
Interface : OHCI
Channels : 3
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 2
Model : ASRock Inc SiS5597/8 Universal Serial Bus Controller
Version : 1.00
Interface : OHCI
Channels : 3
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 3
Model : ASRock Inc SiS5597/8 Universal Serial Bus Controller
Version : 1.00
Interface : OHCI
Channels : 2
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 4
Model : ASRock Inc SiS7002 USB 2.0 Enhanced Controller
Version : 2.00
Specification : 1.00
Interface : EHCI
Channels : 8
Companion Controllers : 3
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps) High (480Mbps)
Addressing Support : 32-bit
Legacy Emulation Enabled : No

USB Controller 5
Model : VIA Technologies Inc VT6202 USB Controller
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 6
Model : VIA Technologies Inc VT6202 USB Controller
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 7
Model : VIA Technologies Inc VT6202 USB 2.0 Enhanced Host Controller
Version : 2.00
Specification : 0.95
Interface : EHCI
Channels : 4
Companion Controllers : 2
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps) High (480Mbps)
Addressing Support : 32-bit
Legacy Emulation Enabled : No

FireWire/1394 Controller 1
Model : Lucent/Agere Systems (Was: AT&T MicroElectronics) FW322/323 IEEE1394 OHCI FireWire Controller
Version : 1.00
Interface : OHCI
Enhanced Support : No
Channels : 64
Speed : 400MHz

System SMBus Controller 1
Model : SiS 964 Int SMBus
Specification : 1.00
Advanced TCO Mode Enabled : No
Slave Device Enabled : No
PEC Support : Yes
Speed : 55kHz

[no1_vern]

Would the memory happen to be Geil memory?

[themightyw]

The memory is Matrix DDR512 PC3200 400mhz

[TheCrazGod]

Damn, themightyyw didnt want to leave anything out did you? LOL, Im just messing around. What type of RAM is it. What brand? First impression is well hell, I dont know, that could happen if you had two different frequencies of RAM in there, like one stick was PC3200 and the other was PC2700. You said it only goes to the BSOD when you try to do something memory intensive, like what. How memory intensive?

[themightyw]

Thanks for the replies! Both the sticks are identical specs (I posted the spec above as you were writing!). PC goes to BSOD if, for example, I load a game. Seems ok for web browsing etc tho I'm not 100%. The system seems stable when idling however.

[TheCrazGod]

Is your computer recognizing all of the RAM? and you said that the system runs fine with only 1 sitck in. Is that with either one of your sticks in? can you swap them out when only running one without any problems. This would let you know if you have a bad stick of RAM at least?

[themightyw]

Hi,

Not in the system dump above - only one stick shown. However system does recognise both sticks. and I'd even say the system runs faster for the short while that the comp runs with 2 sticks.

[themightyw]

Oops, and yes. Either stick works fine, only when both are together i get the problem

[butch81385]

just out of curiosity, did anyone else happen to look at the voltages in his post?
"Voltage Sensor(s)
CPU Voltage : 1.58V
+3.3V Voltage : 3.17V
+5V Voltage : 5.08V
+12V Voltage : 11.31V
-12V Voltage : 0.47V
-5V Voltage : 1.69V
Standby Voltage : 4.90V
Battery Voltage : 0.03V"

not that it would necessarily be the source of the problem, but haveing 0.47V instead of -12 and 1.69 instead of -5 cant be good...

[VHockey86]

I could be wrong but I dont think negative rails are support to be like -12 or -5....
May want to try manually relaxing the timing of the memory, or increasing DRAM voltage slightly.