Medion PC trouble

rcurry13 · December 24th, 2004, 02:54 AM

Hi I have a medeon PC and I am trying to wipe it out and start over. I didnt realize that you had to use the recovery disk that came with the computer to do this and I tryed erasing the computer through a boot disk and dos. When I formatted c drive and restarted the computer the c partition was still there but the recovery partition was what got deleted somehow. So I had the recovery files backed up on dvd so i remade the partition and tryed using the recover disk that come with the computer. When I tryed using the disk and get to the part where it is suppost to erase the hard drive it says:cannot find retten.exe you will have to find it manually. Any suggestions on what to do? If you need me to explain something I did just ask.

Shabow · December 24th, 2004, 03:32 AM

Maybe you should use FDISK in DOS to wipe all of your partitions clean and start fresh. Are you shure you need a recovery disk for the computer? I am sure you can use a full version of XP and install that. But if you really need that disk then I suggest calling the company and having them ship you a new one.

rcurry13 · December 24th, 2004, 04:07 AM

no i have the cd i dont need that. I started to wipe it clean before i found out i had to use that recover disk but i started thinking later after it didnt work that that recoverdisk has the drivers for everything on it so it would be a pain having to get all those on the computer without the medion version of xp.

twistedbrntucker · December 24th, 2004, 05:20 AM

Go into BIOS set your boot order to CD first boot if not already. Then reboot with disk in drive and see what it does.

bazcor · December 24th, 2004, 07:56 AM

Maybe this might help: http://www.techsupportforum.com/arch...hp/t-5833.html

rcurry13 · December 24th, 2004, 02:45 PM

the cd is set as the second boot drive i put the floppy as the first when i did the boot disk. The guy in that link said that the recover partition was formatted in fat, do you think that matters?

bazcor · December 24th, 2004, 03:45 PM

I would say it would have to be a fat partition, definetly not NTFS, maybe a proprietry format, but I would say not. I understand that on these systems this partition is hidden on machines as they are delivered. I'm not sure if that is important or not, I would guess not.

How did you back up this data (retten.exe + data)? As long as you have these files it must be possible to reinstall the OS somehow. How big are the backup files? Perhaps burn these to CDRW and try to run retten.exe from there? I'm floundering now :=)

rcurry13 · December 24th, 2004, 03:55 PM

figured it out. First of all it wasnt in fat do dos couldnt see the drive. Second of all those files are suppost to be in a folder on the hard drive called recover. I just had them laying out by themselves so the program couldnt find that folder. SO i just started it manually in dos and it worked. I couldnt do it before because it wasnt formatted in fat. Thanks for all the replys

bazcor · December 24th, 2004, 04:06 PM

Well done ... Now you can have a happy Christmas, with a working computer too :-)

rcurry13 · December 25th, 2004, 01:32 PM

actually its my moms but im sure that she will be happy