External Hard Disk Problem  | | | 
July 31st, 2005, 03:36 PM
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#1 (permalink)
| | Junior Member
Join Date: Jul 2005
Posts: 2
| External Hard Disk Problem
I have two external hard drives, both connected by USB. One works fine, the other has recently stopped working for no apparent reason. Not working means that it is no longer recognised as a drive by my computer.
I haven't a clue what to do or what information might be important to help solve this.
Needless to say, the disk has some important stuff on it!!
Can anyone help please?
Thanks | 
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July 31st, 2005, 03:40 PM
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#2 (permalink)
| | Banned
Join Date: Sep 2004 Location: Joliet, IL
Posts: 2,862
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heard any clicks or its taken any shock? consider its dieing do what you can to back up your data and try an rma | |
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August 1st, 2005, 09:57 PM
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#3 (permalink)
| | Junior Member
Join Date: Jul 2005
Posts: 2
| Quote: |
Originally Posted by DeathWish187 heard any clicks or its taken any shock? consider its dieing do what you can to back up your data and try an rma | No clicks. No shocks. The unit itself seems to be working, and if I uninstall the driver and reboot, the driver is reinstalled. But cannot see the drive in Windows Explorer / My Computer.
Given the above, how can I back up data? And what is a rma? | |
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August 1st, 2005, 11:22 PM
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#4 (permalink)
| | Member
Join Date: Dec 2002 Location: Southwest Virginia
Posts: 190
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I had the same thing happen to my external HD, it would not show up as a drive, it would not do anything. Lights on, hard drive running. For the life of me I cannot remember exactly what I did, I think I unplugged the HD from the USB port, shut the computer down then plugged it back into the USB port and it came up recognized. Don't give up on it. Good luck. | |
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August 2nd, 2005, 01:33 AM
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#5 (permalink)
| | Senior Member
Join Date: Oct 2003 Location: port hope, michigan
Posts: 800
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some times usb forgets, unpluging it and then pluging it back in usally works | |
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August 2nd, 2005, 10:57 PM
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#6 (permalink)
| | Member
Join Date: Dec 2002 Location: Southwest Virginia
Posts: 190
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Did you get it back on line. Also, I would like to know what a rma is. | |
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November 11th, 2005, 11:36 AM
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#7 (permalink)
| | Member
Join Date: May 2004
Posts: 118
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So what's your solution for this, Ben? I got the same problem and tried to figure out but...  | |
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November 11th, 2005, 01:34 PM
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#8 (permalink)
| | Member
Join Date: Dec 2002 Location: Southwest Virginia
Posts: 190
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Assuming you have XP. Use the safely remove hardware feature and reinstall as a new drive. Remember these things are portable. | |
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November 12th, 2005, 04:43 PM
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#9 (permalink)
| | Member
Join Date: Dec 2002 Location: Southwest Virginia
Posts: 190
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How did that work Oyster. | |
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November 13th, 2005, 05:13 AM
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#10 (permalink)
| | Member
Join Date: May 2004
Posts: 118
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Sorry for my late respone, Ben.
The problem is my comp does not recognise the external hard disk, so nothing to remove... Then I tried to add a new hardware, but I failed for that...
What I am thinking is maybe some problems with my USBs on the motherboard. I may try to check the hard disk again later. But I do not have time now. I will tell you when I do that.
Thank you very much for ur fast reply & ur concern, Ben. | |
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