POST Error on Boot after adding a new card

[requiem716]

Ok, here goes:

System Setup (currently installed):
Windows XP - Home Edition
Matsonic 9337C motherboard
512 MB DDR PC2700 RAM
ATI Raedon 9250 128 MB (AGP)
Phoenix award BIOS
P4 Celeron (ugh...i know) 2.0 ghz

The Raedon 9250 card is working fine, and has been, which leads me to believe that the onboard video on the mobo either disabled itself automatically, or i successfully did it within the BIOS. In addition, the ONLY display adapters showing in the hardware device manager are for the 9250.

Now, I am attempting to add a Visiontek ATI Theater 550 Pro tv tuner/capture card to my system via a PCI slot, and the system won't boot with it installed

My motherboard has 6 PCI slots (and one AGP slot with the 9250 in it) if i remember correctly, most of which are filled by a wireless network card, a USB 2.0 card, and IDE controller card, and something else...i can't remember. So, that leaves me two PCI slots to use.

Here's the problem. I add the Theater 550 PRO card to an available PCI slot, and reboot the computer and I end up getting a POST error with no video. One long beep followed by two quick ones. Ok, video error of some sort. unfortunately, my motherboard's manual and website is useless in how to troubleshoot this.

I've tried screwing with some BIOS settings, but i'm not really sure what needs to be changed to what, as it is unclear which settings actually pertain to the handing of video. I'm not sure which BIOS version i'm running, but it might not be quite up to date. is it worth flashing the BIOS? the thing is, i don't have a working 3.5 inch drive, so is it even possible to make a bootable disk with a cd rom instead of a floppy? or am i going to have to buy a 3.5 inch drive to flash it?

So, i moved the 550 PRO to the other available PCI slot on my board, and while the computer boots fine, it does not notice the new card at all, even after the drivers are installed.
Once i removed the 550 PRO, everything was back to normal.

Through my research, I would bet that I am having some sort of IRQ/Resource issue with the new card, but i would not rule out of other BIOS setting issues either. My 9250 seems to be using IRQ 11. what's weird is that it shows up as PCI in the device manager, when it's clearly plugged into an AGP slot

The new 550 PRO card is NOT fried, it was brand new and sealed when i purchased it from a reputable dealer. Also, i am definitely seating the card correctly into the PCI slot, as i've built this computer from scratch and haven't had any major issues with installing upgrades in the past.

Please help! i really want to get this thing up and running, and i'm pulling my hair out trying to figure out where the conflict lies... thanks

[BeatYouWithShoe]

Have you tried taking out ALL other cards/extra devices and just putting in the tv-tuner with the ati card and see what happens.

[saltvine_00]

I am having the exact same problem here
i got a 9800pro ati vid card, msi theater pro 550
ecs k7 mobo socket a.

boots fine without tuner, 1 beep with it in. latest bios for mobo etc all done

i even rma'd the card once thinking its defective. havent tried new vid card as i dont have a spare, would love to have this thing working

[stroyal]

AGP will show up as PCI in device manager, I think because it still ties into the PCI bus.
http://www.anandtech.com/showdoc.html?i=105
I was going to get one of those to go with my 9700 pro, maybe I will rethink that.

Welcome to TechIMO!

[saltvine_00]

I have bomarded them with help requests, they keep sending me links to help with windows drivers, pretty sure they didnt even read my email. Anyways if i figure it out ill post what to do here.