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Old August 19th, 2005, 01:22 PM   Digg it!   #1 (permalink)
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Need help with winXP Home install

I posted about this last week i think it was and i am still struggling with it. A co-worker brought in her computer complaining about a BSOD. I looked at it and couldnt get it to boot even into safe mode without getting a BSOD. So, i hooked the HD up to another computer and got all the information off it that i could. I then used kill disk to wipe the heard drive clean. I am trying to reinstall using the Dell XP home reinstall disk. The computer is a Dell 8200 series. When i boot to the CD, i get the normal blue windows setup screen while it is copying the setup files to the computer. Then it gets to the part of where it says starting windows at the bottom and that is where things go weird. That part takes about 30 seconds, during which time all the LEDs on the keyboard flash like when you first power on the computer and then go dark. The setup then goes the screen with the options of Installing XP or doing a repair. At that point the keyboard will not work. I can hit the numlock key to get the numlock LED to come on but the enter key does not work to get me to the next step of the install. I am not sure what the deal is.

I have tried another PS2 keyboard that in know is good and that did not work. I have tried a known good hard drive and that did not work. I took out all the expansion cards except the video card and that did not work. I used microsoft's memory tester and let that run all night and no errors came up. I have a suspision that it is a memory problem but the computer has Rambus in it and i dont have any Rambus to test with. I have also tried updating the BIOS.

Any ideas or suggestions would be great. Do you think that it may be a memory problem?
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Old August 19th, 2005, 01:46 PM     #2 (permalink)
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Question

Does the keyboard work within the bios? XP Setup uses the bios information to make the keyboard operational.

Last edited by Iturea : August 19th, 2005 at 01:53 PM.
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Old August 19th, 2005, 01:47 PM     #3 (permalink)
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It usually is memory with XP.
Is this tester any better?
http://www.memtest.org/
I just had problems with a Gigabyte P4 with win98 that I thought was Memory, but it turned out to be the power supply.
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Old August 19th, 2005, 02:40 PM     #4 (permalink)
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yes, the keboard does work in BIOS. i have also tried downloading and using the six XP floppies but ran into the same problem. I have also tried an XP pro disk but still the same results. I can boot to a windows 98SE rescue disk and navigate through fdisk and other stuff.

I will try that memory tester though. Thank you for the link.
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Old August 19th, 2005, 02:47 PM     #5 (permalink)
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