Premier 6 ( PC freeze problem)

[Stevie]

Please can any one help, I'm at the end of my rope with this one.
During capture, my PC will just freeze, this can be 2 or 3 mins into capture or the longest time has been about 11 mins, working with footage I manage to load is no problems, every function, feature, effect and all the tools work great except when I come to playback the finished article to either DVD or output to tape as soon as I press the play icon my PC will instantly freeze.
Many thanks for any help Set up is - Pinnacle 500, Windows XP Pro. Version 2002
ADM - 2600+2.09GH, 1 GB RAM, seperate 80GB hard drive installed for editing use
brand of PC is Time

[PC TECH250]

Video capturing and editing often places demands on system resources where temps have
to be monitored regularly. Software glitches are also causes for lockups when capturing and
video playback is being performed. Extensive use of video capturing also places stresses on
installed memory. From spending a few years with video capturing and editing softwares a
good look at the above can often be the most helpful in finding a solution.

Lockups in Windows are not limited to one version. Occasionally the softwares used have
to be removed and reinstalled in order to keep the drivers fresh. Running a good memory
tester periodically is also advised if you intend to regularly run capturing devices like pci slot
cards, usb capture devices as well, and playback hangs due to driver conflicts can also be a
factor in seeing system locks. The more you capture video to disk the more you have to plan
on keeping the drives used from becoming fragmented due to the large sizes of video files.

At this end pci slot video capture devices will run for up to three hours on one capture for
security dvds. At other times video captures and edits are performed for public access cable
tv production on request. Occasionally expect a lock. That will occur if your system is more
or less dedicated for this type of use. Do you have adequate or extra cooling methods used
on this system? Depending on the draw on power levels by installed devices, power supply
issues can come up if the demand exceeds certain levels due to the hardware installed. If
you are using a stock model cpu heat sink/fan combination you may want to look into what
the serious devout gamers use while not investing a small fortune. Additional case fans can
also prove an asset in reducing the heat buildup from a taxed system.

[ferret314]

do you have service pack 2? i think i remember a fix for something with that in there.

[Stevie]

Thankyou for your reply, how can I get a sevice 2 pack?

[PC TECH250]

http://www.softpedia.com/get/System/...-SP2-RTM.shtml
http://support.microsoft.com/windowsxpsp2

This one as well: http://www.softwarepatch.com/windows/xpsp2.html allows you to save
the full download to your hard drive in the event Windows has to be reinstalled. The top is
another one that connects to Microsoft. The auto update link can be found through the link
for Windows on IE60's links menu by default where the Windows home page comes up as
you log on to Microsoft. Usually the update takes about 20minutes to download on dialup.
You may prefer the links that can save the full SP2 download to a temporary folder. The size
of Service Pack 2 for XP is roughly 266mb total.