Thread: Hard Drive Issue-Need Help
August 10th, 2006, 07:53 AM #1
Hard Drive Issue-Need Help
This post is going to wipe away the beloved 666 in my post count.
Anyway, I'm having an issue with a friend's laptop and I'm not sure what to do now. The laptop absolutely won't boot to Windows (XP Pro) in normal or safe mode...it actually just boots the boot option screen every time I power it up without me hitting F8. No matter what option I select, it locks up at that screen. She doesn't know how it got that way because it stopped working while her daughter had the computer.
Things I've tried:
Booting to XP disc...when I hit enter to get to the repair selection, it never discovers a current OS on the drive. Same thing when I try the recovery console...no OS is ever found.
Tried booting to ERD Commander 2005 to use system restore, but it is never able to find an OS on the drive.
I've tried SpinRite, but it is never able to discover the hard drive.
PowerMax sees the drive, but a full read scan results in a "drive is failing" status.
Tried Hitachi's drive utility and it sees the drive and actually "passes" the drive during its 90 second quick test. However, it is unable to perform a file system scan. When I do the advanced test, it fails with a "low system performance" warning.
I tried attaching the drive to my external USB enclosure so I can at least save the files she needs, but the drive is never recognized by my computer at all.
I'm quickly running out of ideas as nothing seems to work...can you guys think of anything? One thing I still need to try is booting to a 98 floppy to see if I'm able to browse the C drive at all. She says there are vital files on the drive that she needs and I'm her only hope. WTF is she thinking trusting me...
Thanks in advance,
Mike~ Camp Crystal Lake counselor positions opening daily ~
August 10th, 2006, 10:14 AM #2If you don't volunteer don't bitch!
August 10th, 2006, 10:53 AM #3
Can you get to the Recovery Console to try "chkdsk/ f"?
August 10th, 2006, 11:37 AM #4Originally Posted by JohnE.Originally Posted by Martoch
Haven't tried the Ultimate Boot CD yet (I have one from quite a while ago), but thanks for the suggestion.~ Camp Crystal Lake counselor positions opening daily ~
August 10th, 2006, 08:38 PM #5
Running the UBCD on it now...I was not actually able to boot to the UBCD software package on the disc, but I was able to use the active NTFS reader for DOS, which is now running chkdsk. It's taking FOREVER...it deleted one corrupt file record segment and has displayed 7 unreadable file record segments in a row. No idea how long it will run, but I don't plan on stopping it. Hopefully it actually does something.
[crosses fingers]~ Camp Crystal Lake counselor positions opening daily ~
August 10th, 2006, 08:44 PM #6
I've seen the exact same issue on several laptops and have never been able to recover files. Done all the same things you've tried. Failed laptop hard drives are really hard to get files off. I'll be interested in seeing if UBCD works for you.You can't fix stupidity.
August 10th, 2006, 08:47 PM #7
Just a thought, if you try running XP setup (not repair or recovery, but the full setup), does it see the existing installation? If so, you may want to reinstall and not format. Leave the existing file system intact. The OS files will be overwritten, but the non-OS files should be ok.You can't fix stupidity.
August 10th, 2006, 08:57 PM #8
Nope...doesn't see the existing OS.
I've dealt with one other failed laptop drive and the same thing happened then...except I didn't try the UBCD on it. This chkdsk will probably run for days at the current pace...it's up to 11 unreadable file record segments now.
I'm going to have to give her the bad news tomorrow as things aren't looking good.~ Camp Crystal Lake counselor positions opening daily ~
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