no sound in my computer

rache · November 20th, 2006, 04:52 PM

Can someone help me please. Suddenly there is no sound in my computer, it was fine till the previous day.
I have tried all the troubleshooting options except bios resetting.
The audio device is conexant AC-97 & the OS is windoes XP, on viewing properties it says device is working properly.
I see the problem when i try to open volume control, it says 'NO ACTIVE MIXER DEVICE'.
I also see the problem when i go to control panel, sound audio devices. On clicking the volume tab it says 'NO AUDIO DEVICE' and when i click audio tab none of the options are highlighted.
I can't understand why and how this all happened
Can someone help me sort out my problem please
Thank you

paul9 · November 20th, 2006, 04:58 PM

How I would have done it.

Uninstall the drivers.
Delete the device from device manager.
Reboot.
Reinstall.

Welcome to TechIMO.

rache · November 21st, 2006, 08:35 AM

Thank you very much paul. I did as you advised, it has sorted the problem. Thank you.

ThisChickAlex · December 8th, 2006, 03:34 PM

hey, the same this has happned to me,, i really dont now hoe, the sound has completly gone, i cant blisten to music or videos or even on the internet.. i loked at what you said but i really dont get it !
Pleeese help me i need my sound back
Thankss
Alex

ThisChickAlex · December 8th, 2006, 05:11 PM

hey, the same this has happned to me,, i really dont now hoe, the sound has completly gone, i cant blisten to music or videos or even on the internet.. i looked at what you said but i really dont get it !
Pleeese help me i need my sound back
Thankss
Alex

paul9 · December 8th, 2006, 05:28 PM

Make sure you have your driver cd handy for your soundcard. Or download the correct ones from the internet.
Use an Administrator class account.
Right click on My Computer, then select Properties. Click on Hardware. Next, click on Device Manager. Look for Sound, Video and Game Controllers. Open this section up and find your soundcard. Right click it and choose Properties. Click on Driver, then Uninstall. Follow any uninstall wizard through and when you are done, shut down and restart your computer. You will be prompted to install drivers when the computer restarts.
Follow the wizard, and post back if you get confused.

ThisChickAlex · December 8th, 2006, 05:42 PM

Thanks i do get it .. welll most of it butt i dont get the soundcard .. theres 8 different things >> Audio cotecs, media control devices..... and i dont no which one to choose && dont understand how that will bring back my sound.. it also says if you deleate it than your computer sound will not workpropaly.. pleease help!!

Thanks !!

paul9 · December 8th, 2006, 06:00 PM

List all of them, please.
The drivers often end up slightly corrupted. Not enough that Windows detects a problem with them, but enough to stop them from making sounds. Reinstalling is an easy, quick and often successful fix for sound problems. If it doesn't work, we will check your speakers to see if they are working, next.

ThisChickAlex · December 10th, 2006, 03:12 PM

Okk.. Thank You!!>>
Heres The Sound,Game controll....
Audio Codecs
Legacy Video Capture Drivers
Legacy Videos Capture Advice
Media Control Devices
Unimodem Half-Suplex Audio Device
Video Codecs

There You Go Thankss Again
I reallyy hope you can help mee !