Help Me Please Canon Printer no power

**Urge3** · April 7th, 2002, 12:05 PM

Please help me. Sorry if this has come up twice but it wouldnt let me read my other post. My mother has a canon BJC4000 printer. I loaded it up today there was power to it early this morning but bang nothing this has happened twice to 2 diffrent printers. Please tell me this is an easy problem. This is her first pc and she is getting so frustrated. PLEASE Help Me

**crystaldragon** · April 7th, 2002, 12:27 PM

When does it do this?
We have a canon hooked up on our lan as an auxiliary printer. Two things I've noticed about it. After a while it powers itself down and doesn't come back up unless you reset it (press the power button). If it is unused long enough we have to unplug the power supply cord for a few seconds, plug it back in and hit power. then it works just fine.

PS the HP (our main printer) never does this.

**Urge3** · April 7th, 2002, 03:21 PM

Nope didnt work.........

**crystaldragon** · April 7th, 2002, 03:34 PM

Are you certain that there is power at all times to the receptacle it is plugged into? I've seen a few times when people would plug into a switched receptacle in homes wired for floor lamps. Instant mystery power! That kind of wireing sometime goes only to one side of the receptacle. Other than that make certain that the drivers are up to date.

**Dax_Brandy** · April 7th, 2002, 10:35 PM

It is an intermittent failure in the power supply section. have your AC source checked especially the socket and wiring connection. There may be connection problems in the power source to the printer. as you described it, the mystery happens in two different printers.

**Richard Cranium** · April 7th, 2002, 10:49 PM

Try Canon's interactive web site.

http://209.85.7.18/techsupport.php?p=bjc4000

**Urge3** · April 8th, 2002, 06:12 PM

Ok ty I will try them. Im hving a day off from the Printer today.
I will let u know ty so much

**Urge3** · April 8th, 2002, 11:07 PM

CAN I JUST SAY A BIG THANK YOU TO EVERYONE WHO HELPED ME. MY VERY HAPPY MOTHER HAS JUST CALLED ME TO SAY THAT SHE HAS FIXED IT. THANK YOU ALL ONCE AGAIN

**Dax_Brandy** · April 9th, 2002, 07:17 AM

and i'm so curious how she have done it. tell us please.

**Urge3** · April 13th, 2002, 10:03 AM

lol Not as curious as me.

I have no idea how she done it. She wont tell me. I think myself it was maybe an electrical fault and shes to embarresed to say. As I spent a long time looking on the web etc.
Once again thank you all so much If I find out what it was I will for sure post it
Thanks guys.