VISTA ShutDown Problem

[muarrif]

I am experiencing problem with Windows Vista Shutdown process. When pressing the shutdown button from start menu it seems to shut down windows but the computer stays on and I mean all fans including CPU fan stay on and HD seems to be on also. Even if I wait for 10mins or so.

I left the PC in that state last night and it actually did go off eventually sometime during the night. It only started happening recently as it was fine before.

I have already checked the power management and power button is set to shut down and not sleep. I have Windows VISTA Ultimate running.

Any Ideas

System Specs are:
CPU: INTEL CORE2 QUAD Extreme
Mobo: ASUS Striker Extreme
Mem: 4GB (1GB x4)
GPU: ASUS NVIDIA EN8800GTX/HTDP/768M
HD: 4 x 120GB SATA drives in Raid 0+1

[Cmptr-Gy-Dv]

I had the same problem with a MSI board,
with nvidia nforce4 chipset,

I had to update the chipset drivers, and that fixed it,

so first I would check for chipset drivers update,

look on the nvidia website,

[muarrif]

Actually I recently updated the graphics drivers to Version: 100.65

do you think that could be the cause?

When you say chipset drivers do you mean for motherboard?

[Cmptr-Gy-Dv]

ya the chipset drivers for motherboard,

does it use nvidia chipset,

[muarrif]

Yes the chipset is NVIDIA nForce® 680i SLI™

Striker Extreme

[Iturea]

Don't have Vista yet, but if it has safe mode - try shutting down via safe mode and see if it happens. If it does not happen in safe mode then you can probably bet it could be your graphic driver hanging up the BIOS from allowing the computer to shut down in the proper time frame.

[muarrif]

When the shut down button is pressed the display goes off after a few seconds but the computer continues to run. I am not too sure about the safe mode option but I shall check. Currently I am having to force it to shutdown by keeping the Power button on the case pressed for 4 seconds.

[Iturea]

Quote:

Originally Posted by muarrif

When the shut down button is pressed the display goes off after a few seconds but the computer continues to run. I am not too sure about the safe mode option but I shall check. Currently I am having to force it to shutdown by keeping the Power button on the case pressed for 4 seconds.

I would still try safe mode just to make sure - even though your display goes off the last thing usually to get unloaded is your video driver which still could be interacting with the BIOS even with a blank/black screen.

Safe mode start up in XP is F5, it could be the same for vista as well, don't know.

[muarrif]

I think it might be a memory problem that is causing this. I ran the diagnostics tool and got following message.



Also see blue screen attached

[Cmptr-Gy-Dv]

is there 2 sticks of memory, if so take one out,
and test it, see if it still will not shut down,
then try the other one,

if you have not already done that