Odd printer issue  | | 
March 27th, 2007, 12:06 PM
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#1 (permalink)
| | Fossil
Join Date: Oct 2001 Location: inside the Beltway
Posts: 6,429
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I'm still having problems with my fresh install of WinXP Home. For some reason, and just in the last couple of days, my printer (an HP 8250 Photosmart) won't print from a browser. The printer itself seems to be fine; I can print a test page, and I can print from applications like WordPerfect. But if I try to print a page using either Firefox 2 or IE 6, nothing happens.
The printer shows that the print job is there, but it never completes. I don't get an error message saying that the print job failed. Repeated attempts just stack up the jobs. Attempting to pause and resume a job fails to get it to print.
What's up, and how can I fix this?
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A man is not free if he cannot see where he is going, even if he has a gun to help him get there. -- A.J. Liebling
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March 27th, 2007, 01:04 PM
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#2 (permalink)
| | Ultimate Member
Join Date: Oct 2001 Location: Texas
Posts: 1,370
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I have a HP 8450 that when i print from FF it seems to take a while and sometimes just hangs with what you are having problems with. Still researching for a fix though.
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March 27th, 2007, 01:41 PM
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#3 (permalink)
| | Mean Moderator
Join Date: Oct 2001 Location: N of Music City, USA
Posts: 7,791
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My first guess would be that maybe the info from the website is not getting passed.
If you're using the default Windows Firewall, try disabling and then print a web page.
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March 27th, 2007, 01:49 PM
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#4 (permalink)
| | Fossil
Join Date: Oct 2001 Location: inside the Beltway
Posts: 6,429
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Actually, I'm using ZoneAlarm Security Suite. But it just upped my protection level automatically a day or so ago, and that may be the cause. | |
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March 27th, 2007, 01:58 PM
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#5 (permalink)
| | Mean Moderator
Join Date: Oct 2001 Location: N of Music City, USA
Posts: 7,791
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You may need to add the Print Spooler as an exception. | |
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March 27th, 2007, 02:06 PM
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#6 (permalink)
| | Fossil
Join Date: Oct 2001 Location: inside the Beltway
Posts: 6,429
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Originally Posted by EvilRick  You may need to add the Print Spooler as an exception. | Now there's a thought. | |
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March 27th, 2007, 03:19 PM
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#7 (permalink)
| | Ultimate Member
Join Date: Sep 2002 Location: Finger Lakes area
Posts: 2,374
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There is a known issue with HP Printers. Check the HP site for updated driver or work-around.
.bh.
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March 30th, 2007, 09:33 PM
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#8 (permalink)
| | Fossil
Join Date: Oct 2001 Location: inside the Beltway
Posts: 6,429
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Looks like it was ZoneAlarm; I gave the printer server a higher trust value and it prints again. | |
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