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  1. #1
    Junior Member
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    Jan 2008
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    Mouse - USB Device is not recognized. Please help me.

    Hello,

    I have a problem. I can't use my mouse. My keyboard is ok. I tried several mouses but my PC keeps giving me this message "USB is not recognised". I noticed that there is red light at the bottom of my mouse, so I presume there is power supply. My PC can detect my pendrive but not my mouse. So the USB ports are ok. I tried reinstall my mouse driver but it didn't work. I also tried to delete my usb ports and restart my PC but it didn't work. I tried update my Mouse driver but it didn't work. So, I uninstall the mouse driver and install a new microsoft mouse driver but it didn't work. I also reinstall microsoft system pack and update Microsoft in my PC.

    Please help me. Is my PC infected by some kind of virus? Do i need to reformat my PC? Any suggestion? Thanks in advance.

  2. #2
    Ride 'em Cowboy Steve R Jones's Avatar
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    Dallas, TX
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    Windows XP or Windows Server 2003 does not detect your new USB device
    http://support.microsoft.com/default...b;en-us;314634

    General USB troubleshooting in Windows XP
    http://support.microsoft.com/default...b;en-us;310575

    USB port may stop working after removing or inserting USB device
    http://support.microsoft.com/default...b;en-us;817900

    One or more USB devices may not work after you start your Windows XP-based computer
    http://support.microsoft.com/kb/885624/en-us

    A USB mouse that is connected to a USB 2.0 hub is not detected by Windows XP
    http://support.microsoft.com/kb/893711/en-us

    Windows XP Does Not Recognize a USB Storage Device After You Resume from Standby
    http://support.microsoft.com/kb/329255/en-us

    You may not be able to use a USB mouse or a USB keyboard to wake up your computer from standby
    http://support.microsoft.com/kb/819804/en-us

    USB port may stop working after removing or inserting USB device
    http://support.microsoft.com/kb/817900/en-us


    How to turn off the "Hi-speed USB device plugged into non-hi-speed USB hub" warning message
    http://support.microsoft.com/kb/835967/en-us

    How to obtain and to install USB 2.0 drivers in Windows XP Service Pack 1
    http://support.microsoft.com/kb/329632/en-us
    "Life is unpredictable, eat dessert first."

  3. #3
    Junior Member
    Join Date
    Jan 2008
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    4
    It is not helpful.

    My mouse has been working fine for years. All of the sudden, my PC doesn't recognize my mouse. I didn't install any program. The mouse is fine (tested on other PC) and the USB port is fine too (my pendrive can be detected by the USB port).

    Please help me!

  4. #4
    Banned Keymaker's Avatar
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    Try this

    First you should unplug all USB devices. In the utility, right click each entry and select "Uninstall Device".

    Restart the computer and plug each device in on by one. I would plug the mouse in first.

    Are you using a USB hub? If the USB hub dose not have its own power source I.E. a power adapter, then this will cause problems.

    This is kinda a noob solution. Run Ccleaner before you remove the devices.

    My Ccleaner settings http://www.techimo.com/forum/attachm...1&d=1199462128


    Quote Originally Posted by yenchex View Post
    HPlease help me. Is my PC infected by some kind of virus? Do i need to reformat my PC? Any suggestion? Thanks in advance.
    HijackThis Analyzer & Tutorial
    Last edited by Keymaker; January 18th, 2008 at 05:17 AM.

  5. #5
    Junior Member
    Join Date
    Jan 2008
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    1
    What do you think of using mouse-adapter?

  6. #6
    Junior Member
    Join Date
    Jan 2010
    Posts
    1
    Quote Originally Posted by yenchex View Post
    Hello,

    I have a problem. I can't use my mouse. My keyboard is ok. I tried several mouses but my PC keeps giving me this message "USB is not recognised". I noticed that there is red light at the bottom of my mouse, so I presume there is power supply. My PC can detect my pendrive but not my mouse. So the USB ports are ok. I tried reinstall my mouse driver but it didn't work. I also tried to delete my usb ports and restart my PC but it didn't work. I tried update my Mouse driver but it didn't work. So, I uninstall the mouse driver and install a new microsoft mouse driver but it didn't work. I also reinstall microsoft system pack and update Microsoft in my PC.

    Please help me. Is my PC infected by some kind of virus? Do i need to reformat my PC? Any suggestion? Thanks in advance.
    Im having the same problem with my PC

  7. #7
    Junior Member
    Join Date
    Apr 2010
    Posts
    1

    I hate windows

    allright, I uninstalled teh Universal Serial Bus controller as proposed in Suggestion 3 and now how do I get it back. It was supposed to repair itself but it didn't. Ah, I hate windoze

  8. #8
    Junior Member
    Join Date
    Jun 2010
    Posts
    1

    Mouse not detected when I am at home

    I have this laptop I use in the office and there is a mouse attached to it thru one of the USB ports. It is working well when I am in the office.

    But when I bring my laptop home, the mouse is not working.

    There is no problem with the USB ports, in the device manager it says it is working file. And furthermore, when I plug a USB flash disk, it is working in all ports. So nothing wrong with the all the ports.

    I have restarted my computer several times now but nothing is happening.

    I am using windows XP.

    What am I doing wrong here?

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