Windows Document Viewer

**mirvine356** · July 9th, 2008, 03:37 PM

Window's document viewer keeps poppin up and can't find windows Installer, runs but never finishes, can't find the Source--then error 1706. It has only showed up while I'm using Movie Maker. any thoughts?MYNGME

**BipolarBill** · July 9th, 2008, 07:05 PM

Try updating the Windows Installer:

Download details: Windows Installer 3.1 Redistributable

Getting all Windows Updates is really important!

If the new Installer doesn't work, try a cleanup:

Description of the Windows Installer CleanUp Utility

**BipolarBill** · July 10th, 2008, 05:01 AM

Thanks, I need a bit more courage--there appears to be 2 possible downloads,3.1 Eula & Kb893803
Which should I use? I've downloaded both
Thanks, this has been a challenge -a good one for me!

Will this cause a problem with any other windows programs? When I run it, is there anything else I have to do?

Download the one that says "WindowsInstaller-KB893803-v2-x86.exe" and install it. It will not cause any other problems. If it fails to fix the problem, use the cleanup utility and reinstall the same file again.

**BipolarBill** · July 10th, 2008, 05:03 AM

Visit Windows Update now and then. In Internet Explorer, click Tools > Windows Update. Here's a direct link:

Microsoft Windows Update

**mirvine356** · July 10th, 2008, 12:28 PM

So far, no luck--IN your first reply, there are side by side blue underlined fixers. I was unable to open those, any thought? the arrows did't trigger a response.

I think this all has to do with the removal of Sonic ware and installing Nero. I wanted to use Lightscribe.

My last resort was reformatting, which is a challenge and lots of reinstallying. It may be the only hope.

I do appreciate your help!

Email address removed. - RR

**BipolarBill** · July 10th, 2008, 01:29 PM

Please edit your post above RIGHT NOW. Remove your e-mail address! Never post your e-mail address in a public forum unless you like spam and viruses.

I can't understand what you're trying to say. Did you find Windows Update?

**mirvine3** · July 10th, 2008, 04:28 PM

I don't know how to delete it--I hightlighted it and then delete,but it didn't leave

I did M Windows update
ran reinstaller again

bad news

**mirvine3** · July 10th, 2008, 05:06 PM

name change--no edit button, so I changed my name to mirvine3 I Used the update
I reinstalled the installer

still not lucky getting rid of messges in Movie maker

If it looks hopeless, just say so,

**BipolarBill** · July 10th, 2008, 05:52 PM

Click the EDIT button and a box will show the text. Put the I-bar to the right of your email address and backspace til it's gone. Save Changes.

Nothing is hopeless. If this is a recent problem, use System Restore.

**mirvine3** · July 10th, 2008, 10:30 PM

There is only quote available, and that post was from my original name. Not great, but I'll get at a better way to eliminate it some how.

I'll check into system restore-- I imagine that will work.
thank again, I learned alot and you have been patient!