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  1. #1
    Ultimate Member J1mmy's Avatar
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    Laptop touchpad scroll doesn't work anymore

    I have the HP TX2500z, the touchpad on the machine is essentially split into the main touchpad and the scrolling pad. The scrolling feature used to work, but I have just recently noticed that every time I try and use the scroll feature, it just moves the mouse.

    I can't seem to find any option in control panel under mice for this as I thought it might have been turned off by accident....

  2. #2
    Ultimate Member BipolarBill's Avatar
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    Jimmy, download new drivers for the touchpad at the HP download page for your laptop.
    MCSE, MCP and nut job

  3. #3
    Ultimate Member J1mmy's Avatar
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    There aren't any new drivers, and now it's telling me that my current drivers is an evaluation version :|

  4. #4
    Ultimate Member BipolarBill's Avatar
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    What? Where did you get the drivers? This is the *only* place you should get drivers:

    Software & Driver downloads*HP Pavilion tx2500z CTO Notebook PC

    There are touchpad, Wacom and fingerprint sensor drivers there.

    Honestly Jimmy, you're an "Ultimate member" now.
    MCSE, MCP and nut job

  5. #5
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    Have you solved your problem Jimmy?

    Me too, I have the same problem
    could anyone help me please?

  6. #6
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    fix

    hey i had the same problem too. heres the fix:
    control panel--mouse--device settings (the last tab on the top of the page)--click the touch pad and select settings--click on virtual scrolling and there you go! just enable vertical scrollong and horizontal if you want, just slide your finger on the bottom of the pad

    hope this helps

  7. #7
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    fix

    hey i had the same problem and this is how i fixed it...
    go to control panel, mouse, click on the device settings tab, click on the touch pad in the list and click settings, then click on virtual scrolling and enable scrolling

    hope this helps

  8. #8
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    sorry thought it didnt go through lol

  9. #9
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    Thumbs up Thank you jgolem

    I have been looking for drivers on HP and uninstalling/reinstalling synaptic touchpad driver to get scrolling to work. I tried your solution , and even though it said virtual scrolling was enabled I disabled/ and reenabled virtual scrolling and it fixed the problem. Thanks, you probably saved me an hour or two of work and cursing! Todd Washburn

  10. #10
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    Yea..i tried what you said to go to the mouse settings..it must be my laptop i swear! I go to click "Device Settings" and EVERY time it freezes. It doesn't freeze on any of the other pages!

  11. #11
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    Still doesn't work

    I've got vista and there is no "device settings" tab under the mouse section of control panel. There are only buttons, pointers, pointer options, and hardware; none of which mention anything about virtual scrolling.

  12. #12
    Junior Member
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    Still doesnt work..?????

    I've got vista and there is no "device settings" tab under the mouse section of control panel. There are only buttons, pointers, pointer options, and hardware; none of which mention anything about virtual scrolling.any1 help?

  13. #13
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    virtual scrolling

    can anybody help me please...when playing FB games,the games keep going upwards! saw on a forum that it was the virtual scroller...i want to take this off,but finding it impossible. have gone into control panel>hardware & printers>mouse>device settings>settings>unchecked scroller>unchecked pinch>pressed ok to save. tried again to play FB games,but it STILL jumping up!! anyone had the same problem,and what did you do? thnx

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