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March 13th, 2009, 01:33 PM #1Junior Member
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iPhone 3g deleted e-mail still in outlook/exchange
I have a client that deletes her mail on her iphone inbox. Usually you would think that with the phone setup with Exchange Activesync that it would sycronize with outlook/exchange, and the e-mail would be deleted there as well.
This is not the case. Whenever she deletes an e-mail from her iPhone, it still is in her inbox in outlook and exchange.
Does anyone know if this is a issue with the iPhone? Or is it a Exchange/server misconfiguration?
Any help would be greatly appreciated.
Thanks!
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March 13th, 2009, 01:48 PM #2
She needs to configure IMAP support if she wants to have WYSIWYG (what you see is what you get) e-mail.
POP3 accounts do not delete server content. IMAP does.
iPhone or iPod touch - Gmail Help
Configuring IMAP for iPhone Sync with Microsoft Exchange 2003 - Clustered Configuration | Azaleos Blog
configure imap iphone - Google SearchMCSE, MCP and nut job
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March 13th, 2009, 02:02 PM #3Junior Member
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Thanks for the references!
I'll take a look at it and write back after I've researched the issue more.
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