Modem Stuck on Open

[davidc]

we had a power surge the other day, it looks like it got to my modem through the surge protector. The modem works fine, but it is stuck on open. Its U.S. robotics 56k. To use I got to plug the phone line in and right away dail up to the interent. Once I disounect from the internet, it will not close down. So you get the fast busy signal, and then say if you wish to make a call yada yada yada. Anyone know if there is a way to fix this?

[NeoStarO1]

Have you tried Uninstalling the modem and then reinstalling it? Could be a driver going bad or something.

[MDS]

davidc what OS are you using? I have win2kpro and a U.S. robotics 56k modem and I leave this box up 24/7 and about once a week I have to reboot because of the same thing,but after I reboot it will go about a week before It messes up again. But it always works OK after the reboot.

[Tomteriffic]

I have a USR 56K external USB modem on Win98SE. I'd get this occasionally, especially after a restart or cold boot of the computer (the message would say "Port already open"). This was the fix:

1) Turn off the modem and go to Control Panel>Modems and delete the modem.

2) Restart, then turn the modem back on, Winderz would find it and that was that.

In order to keep this from happening again, when I reboot, I go to Control Panel>Modems>Diagnostics and select the modem and click "More Info". It then returns the string of AT settings and other gobbledygook and I'm good to go. I just make a habit of this whenever I restart the two machines with these modems.

If yours is an internal, you can skip the power off-power on thing for the modem (obviously) but the rest of it is worth a try.

P.S. This was the only thing I ever got that was helpful from the MS phone tech support. I just happened to get a guy who had the same setup and he clued me to it.