XP Will Not Load When Using Docking Station Ethernet???

[ms2001]

Hello,

We have a user with a HP 2530p laptop. When the laptop is connected to the docking station and the network cable attached the laptop freezes on the XP load screen.

If you take the network cable out and reboot it will load.

If take it off the docking station and attach the network cable and all other peripherals to the laptop it loads.

But it will not load when connected the docking station and with a network cable attached, any ideas?

[Steve R Jones]

Is the cable connected to the dock station or the lappy when it doesn't load?

Might look in the BIOS and make sure it Not set to boot off network.

[ms2001]

XP will load when the laptop is on the docking station and ethernet cable disconnected

XP will load when laptop is off the docking station and ethernet connected directly into the laptop.

If laptop is on docking station and ethernet connected the scrolling bar under the XP logo will freeze.

[Steve R Jones]

Quote:

If laptop is on docking station and ethernet connected the scrolling bar under the XP logo will freeze.

When this happens - where is the cable connected? To the lappy or to the docking station?

Did you look in the bios for the Boot Order Sequence?

[ms2001]

It's connected into the docking station, I am unable to get on the laptop at the moment but we do not usually set ethernet as the first boot device.

Either way it is booting from the hard drive but then hanging.

[zen]

Quote:

If problems occur while Windows is starting, there is a good chance that device drivers are at fault. A driver is a file or a set of files that tells an OS (operating system) how to interact with a particular device. During startup, Windows loads a driver for every device, from your high-speed DVD burner to your coffee-stained, dusty keyboard. Problems that occur during startup can be frustrating and difficult to troubleshoot. The hypnotically animated startup screens conceal all of the events that occur during this process-intense period. By enabling boot logging, Windows will create a plain-text log file to record which device drivers are loading and whether they successfully loaded. WinXP will automatically store this information when you boot into Safe Mode, but you'll need to boot into WinXP regularly because Safe Mode loads only the minimal drivers needed to start the OS. You can enable boot logging during startup by pressing F8 as soon as you see the first WinXP startup screen. The Windows Advanced Options Menu will appear, offering several useful boot options. Select Enable Boot Logging and WinXP will continue to boot normally, loading drivers for all previously installed devices. Windows will now record the results of each attempt to load a device driver into an easily accessible text file, Ntbtlog.txt, which is in your C:\WINDOWS directory. Windows will add this information to a currently existing log, so you'll find recent information toward the end of the file.

from here.