Computer can't see disk in Drive E

[aksj]

I'm trying to burn an ISO file, and the computer keeps asking me to insert a blank disk, but there's already one in there.
Just to check, I installed a program from a commercial disk from that same drive, and it worked fine.
I've uninstalled the drive and rebooted, but no change.
Any ideas? Please?

[stroyal]

Ah. Now I see.

The only times that has happened to me, it was a bad drive or a bad blank disk. There where several bad disks in 1 pack, not all.

Can you try that disk in another burner?
Try another blank from another pack?

[aksj]

Quote:

Originally Posted by stroyal

Ah. Now I see.

The only times that has happened to me, it was a bad drive or a bad blank disk. There where several bad disks in 1 pack, not all.

Can you try that disk in another burner?
Try another blank from another pack?

[aksj]

Quote:

Originally Posted by stroyal

Ah. Now I see.

The only times that has happened to me, it was a bad drive or a bad blank disk. There where several bad disks in 1 pack, not all.

Can you try that disk in another burner?
Try another blank from another pack?

I've tried 3 different kinds of disks: CD-R, CD-RW, and DVD. They all got the same response from my computer. I can only burn in one of my drives, but I did try, just now, to see if Drive D would at least recognize that there was one of those blank disks in there, and it did.

[stroyal]

My guess is bad burner, if the disks are OK

[aksj]

So, it can be a bad burner even though the drive works for installing a program, huh? Ok, I didn't know that. Thanks very much for your help.
Alice

[stroyal]

You could try uninstalling and reinstalling your burner software.

If you are running XP try XPs burner before and after you uninstall your other burning software. Right click what you want to burn and choose the send to command, choose your burner.
After you send everything you want to burn, go to the drive in my computer and burn it. XP will remind you that you have files waiting to burn also.

Have you used the disks in question before, in this burner? Not all burners will work with all disks, some are fussy.

[aksj]

Yes, I have used these disks in this burner before.
It's my bedtime here in California, but I'll try what you suggest tomorrow and let you know what happens. Thanx, again.
Alice

[BipolarBill]

A burner has more than one laser. There are lasers for reading CDs and DVDs and then there are lasers for burning data to recordable disks. A recording laser may fail and leave the reading laser working fine.

The first thing to do is to use a CD lens cleaner. If it's a laptop or slim drive, you should be able to see the laser lens when the tray is ejected. If this is a desktop, you will need to buy or borrow a lens cleaner disk. Test after cleaning. If it fails, you need a new burner.

[quickoldcar]

I bought a brand new sony dvd burner once, can read but not burn, it happens.