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  1. #1
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    The file 'asms' on Windows Home Edition Service Pack 2 CD is needed

    I recently decided to re-install windows on my laptop. It went fine all the way through till the actual installation of the new windows (ie deleted the old partition and made a new one). The problem is that it is now saying:-

    "The file 'asms' on Windows Home Edition Service Pack 2 CD is needed.
    type the path where the file is located, and then click OK"

    I have pressed shift+F10
    Typed regedit.exe and press Enter
    Selected HKEY_LOCAL_MACHINE
    On the file menu. I've pressed Load Hive
    but I cannot find %Windir%\System32\Config\System.sav ( to load)

    Could you please tell me where I can find this? I have tried putting in my Windows Disk and also the Service pack 2 disk.

  2. #2
    Member jasonz0rz's Avatar
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    Hi Catriona and welcome to TechIMO

    When you began the install, did you insert the disc and follow the on-screen prompt, or did you boot from the CD?

    Did you back up any data (pics, movies, music, files) that you don't want to lose?

  3. #3
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    Thank you very much for your reply. I boot up from the CD.

    I am getting as far as Windows is loading and it should complete in 35 minutes but then the computer just freezes.

  4. #4
    Member jasonz0rz's Avatar
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    Did you delete the partition and reformat using NTFS Fast? What are the titles on both discs? Did you check the bottom of the discs - are there any scratches or smudges?

    Also, unplug all peripherals so that only the keyboard, mouse and monitor are plugged in.

  5. #5
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    Yes, I deleted the partition and reformatted using NTFS. I do not have the recovery discs for the laptop (Packard Bell Easynote MV46 005) but I have purchased a genuine retail version of Windows XP Home Edition and it also has the separate Service Pack 2 cd in the package.

  6. #6
    Member jasonz0rz's Avatar
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    Change your BIOS settings so that the hard drive is loaded before the disc drive, then reboot and run setup again - for some it seems the files transferred from disc to hard drive, but the BIOS had to be adjusted to continue.

    Beyond that, MS recommends a registry change to address the problem. After looking around, it seems like this fix did the trick for a lot of people. I noticed you tried part of this already - some people were able to insert the disc after seeing the error, then following the steps from there.


    __________________________________________________ ____________
    Follow the Microsoft instructions fron the "support/microsoft" link above, but do the things that microsoft DID NOT tell you.

    Forget disconnecting drives or trying 'older' CD-ROMS.
    When the "File 'asms'... " problem occurs, press 'SHIFT F10' for DOS
    Type regedit.exe then 'Enter' key
    Scroll down and click to highlight HKEY_LOCAL_MACHINE (must be highlighted!)
    Up top L/H side click 'File', then click 'Load Hive'
    A window box will appear and, in there, type
    %Windir%\System32\Config\System.sav click 'Enter'
    When prompted for a name, type Test
    Locate and then click the following key:
    HKEY_LOCAL_MACHINE\Test\ControlSet1\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    Delete the UPPERFILTERS and LOWERFILTERS registry keys by left click highlight, right click 'delete' + (are you sure) buttons.
    You may have to do this again if there are any "..\Test\Controlxxx\control\Class" entries apart from ..ControlSet001\
    Either way, up top left click 'File' , then click 'Exit'
    The Microsoft site says the following:................................
    If the path in the error message is the correct drive letter for the CD-ROM drive, click OK to continue the Setup program. .................................................. I did not find that this worked, so I just "Cancel" 'd out and the system restarted in the setup as before "" DO NOT PRESS ANY KEYS "" Wait until Setup does it's work: it gets to the same point, but now, with the registry key changes, it will recognise the CD/DVD ROM drive

    Source: windows xp problems
    Last edited by jasonz0rz; September 3rd, 2009 at 05:36 PM.

  7. #7
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    Hi Jason

    Thank you very much for your reply, which again I really appreciated. I will try what you have suggested and will get back to you sometime today with the result.

    Thanks once again.

    Catriona

  8. #8
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    Hi Jason

    I did as you suggested and I have managed to complete the windows installation. The only problem now is that when I switch the computer on, it freezes at the Black Windows screen (the one with the red, green,blue and yellow motif) the three small blue dots come up but freeze seconds later. I can get into safe mode but dont know what I can do to check this.

    I would be very grateful if you have any suggestions.

    Catriona

  9. #9
    Member jasonz0rz's Avatar
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    Well, at least it's a step in the right direction

    Moving forward, follow these steps to run a repair - you'll have to boot from the disc. Just be sure to read through the info before starting and things should turn out OK. I'll check on this later.

    How to Perform a Windows XP Repair Install

  10. #10
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    Unhappy Thread

    my problem still persist there was a message saying that windows cannot perform this ( that was after I pressed shift f10 typed gegedit.exe then enter)

  11. #11
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    Unhappy Thread

    my problem still persist there was a message saying that windows cannot perform this ( that was after I pressed shift f10 typed regedit.exe then enter)

  12. #12
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    Ken

    I have the asms problem. But when I tried to execute \windows\regedit, I get "system cannot execute the specified program"

  13. #13
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    Thanx jason

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