My Microsoft Outlook won't receive some emails

[Ndee]

Hi,

I have recently started a new job and the email won't accept all external emails.....I receive some but not all. The sender receives emails from me and when they send me emails they get a delivery report but I don't get the messages through.

It is Outlook 2002.

Help!

Nikki Deeley

[vass0922]

they get a delivery receipt?
does your new job have Exchange MAPI connection, or POP, or IMAP?
do they have a helpdesk you can contact?'
there are a lot of variables here

Welcome

[Steve R Jones]

What does the delivery report say?

Have you talked to your IT person?

[Ndee]

they get a delivery receipt?
does your new job have Exchange MAPI connection, or POP, or IMAP?
do they have a helpdesk you can contact?'
there are a lot of variables here

Welcome

I have no idea ....I am not good with comps! How would you find out what connection? It's only a small company though

Nikki

[Ndee]

What does the delivery report say?

Have you talked to your IT person?

No idea what the delivery report says....sorry I'm really not very helpful!

[TechScott]

try junk mailbox??

sounds like it could be an exchange issue. what is the relation to all the outside e-mails that you DO receive?

i agree with vass...you need to specify if this is a pop account or exchange?

[J1mmy]

Might also be a server issue not routing the mail correcting or not at all.