No access to files on external hard drive

[Campbellton]

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I use windows 7. My computer stopped recognizing files on my external hard drive. It now lists it as a local drive, whilst before it identified as something else and stored data as FAT files. It keeps telling me to reformat to use. I did but still cannot access files stored there previously. How do I recoup my photos and documents?

[Steve R Jones]

Format a drive means to turn it into a virgin again just like it was when you took it out of the box.

You might want to get an experienced friend to help you and install an application like:

Recuva (pronounced "recover") is a freeware Windows utility to restore files that have been accidentally deleted from your computer. This includes files emptied from the Recycle bin as well as images and other files that have been deleted by user error from digital camera memory cards or MP3 players. It will even bring back files that have been deleted by bugs, crashes and viruses!
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