Epson stylus c42ux

Urge3 · November 20th, 2002, 09:42 AM

Hello long time no see.

Ok please help me. Epson stylus c42ux. Im installing or trying to install this printer . it is deteceting the printer but only on LPT1 when i try to install a usb port it refuses to install it says usb port not connected i siply cannot get this to install the printer is new it is printing the test page but that is all,Its not the cable thats been changed twice please help wits end is approaching
Thanks a million
Neiko

Urge3 · November 20th, 2002, 12:37 PM

please help me anyone out there pleaseeeeeeeeeee

woodbutcher · November 20th, 2002, 12:44 PM

Hello U3
I can try to help.
What OS are you using?

WB

Urge3 · November 20th, 2002, 12:47 PM

windows me Its my mothers pc Ive had enough of it lol

woodbutcher · November 20th, 2002, 12:57 PM

Have you done all the win me updates?

WB

Urge3 · November 20th, 2002, 12:59 PM

Yeah

Should it not detect the modem as soon as you put the pc on. Its not even doing that. It is basically Doing nothing then when I click on prop it says searching for printer so its not finding it...........

Ive deleted drivers used drivers from epson deleted printer re installed it you name it Ive done it

woodbutcher · November 20th, 2002, 01:01 PM

Also, did you install the update usb drivers for the printer?
The newest ones are dated 8/23/02 and are here for the UK.

http://www.epson.co.uk/cgi-bin/epson-uk/driveruk.pl

WB

Urge3 · November 20th, 2002, 01:05 PM

Thanks hun I will send a email to my mother now hopefully she will let me know the outcome.

I only hope this works
Thanks
Regards
Neikoxxxxxxxxxxx

Urge3 · November 21st, 2002, 12:33 PM

Nope no luck

I dont understand why Its not getting it as soon as the pc restarts any more help????
thanks
Neiko

pc_dr.j · November 21st, 2002, 03:34 PM

Hmm... it seems what we have here is a failure to communicate. If you followed the instructions on installing your printer with the LPT1/USB port, try this simple experiment: 1) Re-install your EPSON printer and USB drivers. 2) Connect your USB printer cable to your computer's USB port and on the other end, connect it to your printer. 3) Turn your printer on. 4) Turn off your computer and restart it. Do not turn off your printer. Now did you notice any activity inside your Epson printer when your computer rebooted

( The printer makes certain sounds and you see the ink cartridges move slowly back and forth? ) If your printer just sits there silently and motionless when you restarted your computer, then you've got a communication problem between your computer and your printer.
The next step is to find out who's the culprit. You say the printer's brand new and you've installed the USB drivers and replaced the connecting cables -- that leaves us with your computer. Open your computer's BIOS and see if your USB connection in your computer is enabled; Enable it if it isn't and try again. If it still doens't work, you may need to open or have someone (your boyfriend, your husband, the repairman) open your computer case and look inside for your USB connection. Disconnect it first then reconnect it and try again. If it still doesn't work get a new and working USB connection for your computer and try again. Hopefully it will work this time and you won't have to go to the next step: Going to your repairman to check your PC and/or bringing your printer back to the shop and replacing it with a new one. Hope this helps