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Windows XP Crash but no ReBoot

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Old February 16th, 2003, 08:55 PM   Digg it!   #1 (permalink)
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Windows XP Crash but no ReBoot

alright, my wife has an HP pavillion 760n, with a microtec scanner (4800) attached. I tried to scan a picture using the buttons on the front of the scanner but the cpu froze, rebooted, went through chkdsk and fixed a couple of problems. Not too worried about the problems found and fixed, more interested in the fact that the damn thing will not reboot now???? It goes to the WinXP screen but after that it goes blank and then reboots, constantly!!! Tried safe mode and did not work, tired recovery console, did not work, tried with 98 boot disk to use scandsk /surface and that did not work, pulling hair out and contemplating suicide any assistance will be greatly appreciated.

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Old February 16th, 2003, 09:07 PM     #2 (permalink)
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You tried unplugging the scanner and then booting the machine?
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Old February 16th, 2003, 09:13 PM     #3 (permalink)
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unplugged the scanner and threw the bastard in the other room
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Old February 16th, 2003, 09:15 PM     #4 (permalink)
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lol.thats the way to go...*** man you have a problem..do you have like a recovery cd>? since it is an hp

Please do not use profanity on the forums it is not allowed. I also deleted your first post that offered nothing and was of no help to the original question. In the future if you have no answer or help please do not post.

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Old February 16th, 2003, 09:17 PM     #5 (permalink)
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no recovery cd, have an xp cd though, still, is there a way to navigate through dos to find the scanner files and delete them?
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Old February 16th, 2003, 09:18 PM     #6 (permalink)
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ummm...yea there should be a way..can you get to dos first of all?
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Old February 16th, 2003, 09:19 PM     #7 (permalink)
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if i use the xp cd it boots me to dos then I'm a bit lost. I'm not a guru or anything just going to school now for cpus but I have some knowledge if you have any suggestions...
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Old February 16th, 2003, 09:21 PM     #8 (permalink)
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alright..these are some commands..but you're not technically using msdos..since xp is using the ntfs file system its command prompt..but they are about that same http://www.computerhope.com/msdos.htm#02
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Old February 16th, 2003, 09:39 PM     #9 (permalink)
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xp already has that list of commands but it doesn't truely help. is there a way that I can view the bootext log? i enabled boot logging so that i could do that but can't find where the log is?
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Old February 16th, 2003, 09:40 PM     #10 (permalink)
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Btw...welcome to TechIMO SunDizzle...too bad it's not on better circumstances!

Did you get a chance to try rebooting after unplugging the scanner?
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