IRQ Conflict on Gateway

Praetorian · November 27th, 2001, 11:44 PM

I'm on a friends computer and they've got a conflicting device in System Information. Under Problem Devices is listed ACPI IRQ Holder for PCI Steering. The only thing this could be conflicting with is with a sound card and modem that both use IRQ 10. The computer is a Gateway Profile running WinME. I don't really know all the details. Can anyone help me out here? I fixed some problems with this thing but this got me stumped.

Explorer · November 28th, 2001, 12:36 AM

Usually, but not always, the best way to handle it is to remove the device from Device Manager then re-boot the computer. On reboot, Windows will find the device and should install the appropriate driver for it.

You may be asked to insert the Windows 98 CD which may be a problem with a Gateway that uses a restore CD. However, it may not be problem depending on how the CD is set up. I'd view it's directory structure in Windows Explorer first and see if you will have the ability to direct the install to the Windows files on the CD should it be required.

ctaylor · November 28th, 2001, 05:30 PM

I'm sure you already tried this, but for the sake of discusion, "Have you removed the card and installed it in another slot?"

Various motherboard manufacturers have assigned IRQs for specific slots. Moving cards trial and error is the only way you can solve this problem unless you go into the BIOS and try to reassign IRQ/slot combinations that way.

My first thought on the "ACPI IRQ Holder for PCI Steering" issue is that there is might be a missing chipset driver. You can always open the box and take a look at the chipset, then visit VIA 's or ACER's (Ali Aladdin) website for updated chipset drivers.

Did the Gateway ship with ME or was it a user upgrade? The answer to this question should help clarify the chipset driver thought.

ctaylor · November 28th, 2001, 05:33 PM

you might also want to check to see if any of the cards are manually set via jumpers/dip switches etc to force an IRQ assignment.

Windows only sees PnP Windows resource assignments. If you have a manually set IRQ/IO address on a card AND Windows has not been physically told to assign those resources to the card you might just have a hardware conflict that Windows cannot see through device manager.

Praetorian · November 28th, 2001, 08:36 PM

I'm pretty sure everything is onboard on that Gateway. Its in a Flex ATX case and keyboard, mouse, and printer are connected through USB. I'll be back over there this Friday so I'll take a look at it again.