CD/Registry Problem

[tigerpilot]

I cannot access my CDRW. XP-PRO tells me:

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Is there a way to delete the problem in the registry to solve this or must I re-install Win XP?

Thanks, Don

[cbuddha42]

try re installing the drive and see if that fixes it

[muno]

Bu any chance did you recently remove easy cd creator?
-M

[tigerpilot]

Yep! Sure did...and that was the problem. Got it corrected and thanks to everyone who replied.

[D4rk5t4r]

i have got the same problem. i tried to reistall the device but it doesnt work. what ist this "easy cd creator" you are talking of?
i am runnig win2k and my burner and my dvd device aren't working any more. please help me!

[DallasDon]

EZ CD creator is third party software, probably tweaked the drivers, or registry on install.

can you do a "system restore" to before you had the problem?

If not try the control panel/performance and maintence/view system information, the system properties window

select the hardware tab, open device manager

click the plus sign on the dvd/cd rom drives

highlight the drive you are having problems with

right click on properties..should say device is working properly, or no drivers installed ,, etc

Make sure the pop up window at the bottom says "Use this device (enable)

Click the driver tab at the top to update or roll back the driver.

YOur last option is to click the trouble shoot tab and follow the directions.

[D4rk5t4r]

yeah thank you but i have already done all those things, they dont work...
maybe i can donwload the registry or any drivers from the internet??

[muno]

The solution only works if you've uninstalled easy cd creator, and after that have yellow exclamation marks on drives (in device manager)

http://support.microsoft.com/default...b;en-us;270008
-M