windows xp and blue screens out of nowhere?!

sup3rcarrx7 · July 16th, 2003, 04:21 PM

My brother recently just had 2 blue screens and i had to restart my computer twice. Any suggestions on what caused the problems and hwo to avoid them? Thanks.

P.S.- it's one of those dell dimension 8300's so i'm not sure what the specs are. My dad got it for him for his birthday.

**GroundZero3** · July 16th, 2003, 04:42 PM

very hard to tell

is this windows xp home? or pro?

did he add more ram? when does this happen? shutdown, during games, loading? does he have service pack 1?

has he updated the drivers for any of the hardware?

in other words to help you, we need alot more information

July 16th, 2003, 04:46 PM

Hey, sup3rcarrx7, you want us to take a wild long distance guess?

sup3rcarrx7 · July 16th, 2003, 05:42 PM

He has this computer.

http://www.dell.com/us/en/dhs/produc...dimen_8300.htm

He bought it as 2.6ghz, 512mb, 60gb hdd, and geforce 4 mx vid card 64mb. He also said that he installed a language pack just now. Could that have been the problem and inteferred with windows' folder?